Software update - everything on DVR gone
I'm trying to remain calm. My STB had a message saying there was a critical update to the software and a countdown clock. It did its thing, re-started and re-loaded. When it was done, I wanted to...
View ArticleFinally the quantum boxes
Are up to date with the old STB BOXES, It just happen over night, scrolling through the channel guide is now faster
View ArticleSoftware update and DVR capacity
I had recently updated softweare on FIOS Quantum box. On an old software DVR shows that I had used 90% or 92hrs of HD. After software update I have that is used 100% and used capacity spiked to 144 hrs...
View Articlegetting sick and tired of this crappy quantum hardware/software
I made the mistake of upgrading from my motorola DVRs to this Quantum system. The large box was slow and non repsponive and the small box had all kinds of issue during play back of recordings. I called...
View ArticleClosed Caption issue
Rented movie on TV...got closed caption. No issue at all.I have 48 hours to watch before it becomes unavailable. In less than 12 hour, I like to watch same movie on my laptop. I found out I do not have...
View ArticleNew Quantum DVR (Arris) has created folders in my computers
I just noticed this a few minutes ago. I have 2 desktop computers connected to my home wired network. Under "This PC" I see a parent folder named "Family Room" (the name I gave to the new Quantum DVR...
View ArticleImport favorites to a replacement IPC1100?
We recently had one of our IPC1100 media servers fail. With only a moderate amount of pain I was able to get Live Chat to send me a replacement STB. The replacement IPC1100 came today and installed...
View ArticleOngoing problems since 5 / 18 / 15; no follow-through, mistakes, lies and...
At our house we began the Verizon Fios Triply Play Service on January 17, 2015. On May 18 a simple digital TV adapter stopped working. This digital adapter never functioned correctly since we began;...
View ArticleTechnical support told me that HBO doesn't work with TiVO
So I called technical support to activate my TiVO Premiere (cablecard) and he was successful in helping me activate and view my channels. I currently subscribe to Fios Local, HBO and Showtime. The...
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So FRUSTRATED!! Half a dozen calls with tech support -- NO fix - two IPCs...
I have four set top boxes:1 VMSand 3 IPC The VMS works fine. One of the IPC's works fine. About a week ago, two of the IPCs stopped working where they say "network connection can't reach the VMS."Try...
View ArticleChanged to Quantum and Now Cannot Access DVR From Laptop
Hello. I have searched forums for an answer and the only one I came up with directed one to the Remote, Menu, Settings, Remote DVR Manager. There is not such link on the Settings Menu I see. That...
View ArticleUnable to play selected program. Please try again later. Verizon Fios Quantum
I have upgraded to Verizon Quantum (could have been a mistake) and have been having latency problems on my 4 TV sets. But that is not all. I've also had a tech out and he replaced my splitter with a...
View ArticleExternql DVR
Several weeks ago I could use my dvr to persue my hobby of collecting tidbits of info from the FIOS quantum channel lineup. Recently I am getting a message that the programs (all channels, always) are...
View Article90 degree adapters
Hello, Does anyone else use 90 degree adapters at the wall? Will it affect the signal at all? Using a good quality cable right now without one leaves the cable sticking out fairly far from the wall...
View ArticleVOD sound
I tried to watch a free VOD movie, there was background sound on the movie but you couldn't hear the peoples voices. Very strange . I tried it on other TV's in the house with the same result.
View Articleon demand
Why does it say on the on demand screen your next rental is on us but when I rent a movie I get charged???
View ArticleVMS1100 and latest update
What is the latest release for the VMS1100? I have 1.0b. I still have the old style interface. Is there a new update for the VMS1100? Any way to force update if there is? Does the Actiontech have...
View ArticleAudio Drops/Hits after latest EPG Upgrade
Hello, After the latest Quantum TV Electronic Programming Guide (EPG) upgrade which now includes pictures (like we can't read?), the Audio stops as if one packet has been dropped (it isn't though, more...
View ArticleFIOS Mobile App - NoAccess
I can watch live TV on a computer and I was originally able to watch from the FIOS Mobile app but for a week or so now I simply get the Error: "NoAccess to play this content" message on my Andriod...
View ArticleIPC 1000 stuck at AP01
After upgrading to IMG 2 last night, my VMS upgraded fine and all is good. Had a problem with the EPG not coming up but tech support and I just fixed that issue. Has to type in 4883 or something like...
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