Verizon FIOS technician cut our coaxial line to other rooms!!! WHY!
I have a problem where my verizon fios was installed in one area of the room....however the technician cut our coaxial cable running into the other rooms in our apartment to be able to install it into...
View ArticleFraudulent PPV Charges
I've been charged for PPV that I did not order. I feel as though my account was hacked. I called Verizon and after speaking to the manager, she coldly and calmly explained how I was wrong and she was...
View ArticleVerizon FIOS Can Control My Apple TV
Here is the link to the video showing how: https://youtu.be/nbIbWpd_DU8
View ArticleBuying used FIOS hardware from Ebay
I was just told by your Verizon chat agent that if I buy a used Verizon tuner from ebay, you will activate it on my account and I would not have to pay a monthly hardware rental fee to use it. Is this...
View ArticleDual TV Display/Mirror
I currently have FIOS in my house, 2 boxes upstairs and 1 box in the basement. I want to add a TV outside in my garage, just to use when I have people over. Is there a way to split the cable from...
View ArticleHD connection question
(short version- can you use only a coax cable from HD box to TV for HD programming? I can't get it to work.) Hello, I have a Panasonic Viera TC-L24C3 in the spare bedroom. I have a P2 HD box hooked up...
View ArticleLabor Charges
My downstairs TV was not working. Ordered a new box still not working. The agent told me they would send someone to look at it. NEVER MENTIONED there would be a labor charge? Why are you charging your...
View ArticleDVR SHOWS TEMPORARILY PAUSES AND FREEZES DURING PLAYBACK
DVR SHOWS TEMP PAUSES AND FREEZES DURING PLAYBACK ON DVR SERVER BOX IN SAME ROOM. Recently switched to new FIOS Quantum servers and client boxes (another mistake I make with Fios). Upgrade happened a...
View ArticleGet Rid of Adverts on DVR
I've got the Quantum Super-Slow Remote package which just got even slower after the uncalled for "upgrade" that now loads thumbnails and a snails pace. I won't get into how much a step backwards this...
View Articleir extender fpr vms 1100
I have been informed by Verizon Sales/Support that the IR Extender function has NOT been activated in either the VMS 1100 or the IPC 1100 P2 units. Both units do have IR extender connections on the...
View ArticleVMS 1100 Upconversion
I have a SUHD TV that upconverts to 4k quality. I need to turn off the upconversion on the VMS 1100 STB. The TV upconversion works better with a native signal. Does anyone know how to do this. People...
View ArticleArris client
I need the IR code for my Tivo. Any channel with a zero in the end selects wrong channel. 50 =500 170 = 1700. Currently using Motorola code.
View ArticleUltraviolet fail
I recently opened an UltraViolet account and purchased the English HD/HDX versions of 4 movies online: Fury, Interstellar, Jupiter Ascending, and Lucy I then linked my UV account to my FiOS account and...
View ArticleAudio Issues (Sound Dropping in / out)
I have the Triple Play bundle. For FIOS TV: I currently use HD HomeRun tuner and rent cable card. The tuner is hard-wired directly to the router. I use a Mac mini, running Windows 8.1 so I can use...
View ArticleNo On Demand Services Work
We just moved and none of our on demand options work. We get VOD_309 or that we don't have enough credit for free shows. I called Verizon yesterday and was transferred and put on hold forever. What...
View ArticleBill From CMR for Drop Line $891.00
Does anyone know what is up with CMR? Fios line was not buried more than 3 inches and got damaged. I reported the damage and was never given any information about cost or anything else. Then I get a...
View ArticleTip: Cisco CHS 435HDC and external eSATA drive
Today I added a Western Digital WDBABT0010HBK-NESN ("My Book AV DVR Expander", 1TB eSATA) to a FIOS STB (Cisco CHS 435HDC). I connected the devices with everything powered down, then plugged in the...
View Articlechanging package
I had a house sitter click OK on the remote for ESPN which I did not have in my "package" My whole lineup changed, I get less channels and the bill went up $5.00 a month! I called as soon as I...
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