Fios Enhanced Service only records 4 shows at a time
How come my fios Quantum enhanced DVR can only record 3 shows at a time while i am watching TV? I have to cancel one of the 4 shows before i can continue watching a 4th tv program. Very misleading....
View ArticleVerizon Shipping issues
Hi All, I recently upgraded my service with Verizon and I was to receive a new router in the mail. It has been a good month and I found a confirmation that it was delivered to another address in...
View ArticleTech Support what a joke.
I just spent 35 minutes on hold to get an untrained support person that proceeded to waste another 30 minutes of my time to tell me I needed a technician come to my house and them told me he could come...
View ArticleUsing 2 DVR's with Fios Quantum TV
Probably a stupid question, but I have the FIOS Quantum TV plan which uses two DVR's to provide recording up to 12 channels. One is connected to my main TV in the family room the other is connected to...
View ArticleSlow Set Top Box Responses New Fios Quantum Box-2nd use Ethernet instead of...
I saw the many posts in the the subject "Slow Set Top Box Responses New Fios Quantum Box". I too am having many lag issues with the Quantum boxes. I was wondering if anyone has hooked up all their...
View ArticleVMS1100 A/V (Composite) outputs will not allow recording to a DVD Recorder
I recently installed a Quantum FIOS VMS1100 DVR and hooked up the composite output (Video (Yellow) and Audio (red and white) to the input of Panasonic DVD recorder. Then I have another composite cable...
View ArticleDVR View Recordings Menu Change
Within the last couple of days I noticed that when I try to view my DVR recordings, I get a different menu than what I am used to. Before, I would click "view recordings" and then most of the screen...
View ArticleNo Sound on specific channels
I do not get any sound on my local Fox and NBC channels - I don't get sound on the regular channel and the HD channels. It is only these 2 channels. There are random moments that the sound will play...
View ArticleNetwork Question, Can't find a good answer anywhere.
I am connecting the IPC1100 set top boxes using ethernet. When I connect the box to the back of the verizon supplied router everything works great. I then coneect the verizon router to a 24 port Meraki...
View ArticleFIOS Guide and Thumbnails
Is there any way to configure the guide so the thumbnails do not show up. I find them very distracting. Thanks
View ArticleWorst Service Ever for TV
Maybe it's me, but Verizon has got to be the worst provider for TV that I have ever foolishly paid for!! Customer service is NON-EXISTENT and the service is absolute garbage. I love watching a movie...
View Articledoes FIOS actually have tech support?????????????????
Most channels died 90 minutes agoin-home agent gives me a code and an 866 numbercalledasked 20 questions then dumped in dead airtried online support, keep getting popup robot assistant but no way to...
View ArticleMany channels missing/not loading
Many of my SD and HD are not loading or are missing. When I tune to the channel I get a blank screen which eventually kicks to a verizon service agent screen that "checks for blackouts" and then comes...
View ArticleIntermittent TV channel problems 6/27/15
Anyone else in the DC area having intermittent channel freezing and going blank? Tried reaching customer support. They claim there is no report of a problem, but never managed to get to an actual...
View ArticleHow do I save my favorites now?
My wife and I just upgraded to a new and better FiOS package and we got new receivers. I've tried numerous times to program ONLY the channels I want to watch via the Favorites folder. The technician...
View ArticleWe're sorry. We are experiencing a temporary problem and can't continue your...
I can't get to the Upgrade & Renewal Center at Verizon Central. I always get the message: We're sorry. We are experiencing a temporary problem and can't continue your order at this time. My...
View ArticleXbox One Help
Hi,I have an xbox one, no kinect, and looking for the best way to use it with Fios quantum. If I use the Fios app, will I be able to get all channels without a STB as long as I have the channels in my...
View ArticleQuantum boxes suck! Old boxes I could filter channel surfing to subscribed...
**bleep**! These new box are utter utter garbage! Can't filter by subscribed channels only??? Can't even favorite subscribed channels only! These new boxes are **bleep** Verizon! Total and utter...
View ArticleIMG 2.0 "Loading" Problem.
Since getting the new IMG 2.0, I've developed a curious problem.When I stop a recording and then hit the back (<) button on my remote to go to Live TV, I get a "Loading" box at the top of my screen...
View ArticleFios Quantum Enhanced DVR issue
Hello all, I have the 100 hr, up to 6 shows to record at once DVR set up. I have been very happy with it, but all of a sudden today something weird has been happening. I only have one show taping, and...
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