Still have a complete service outage for 8 days
So this is just another write up because I have no other choice and do not know what to do at this point. All my home services are out since sept 6. I live in Staten Island and have been told that it...
View ArticlePanasonic Soundbar Setup
Good Morning Everyone, I'm having a hard time setting up my Panasonic SC-HTB70 to work with my TV and Set-top Box. I have an LG LN5700 TV, Verizon P265 remote and of course my soundbar. The problem is...
View ArticleDoes Verizon provide local channels using clear QAM?
Hi - I'm attempting to set up an additonal TV which has a QAM tuner for local channel viewing. The automated tuner scan is not finding any channels. Does Verizon provide the local channels in clear...
View ArticleMajor failure of quantum firmware update pushed out on Sept 11, 2014.
Problem began about 2 days later. We have 2 VMS boxes and 3 client boxes. Nothing in our network has changed since we installed the upgraded boxes 2 weeks ago. I learned from tech support that a...
View ArticleChanging Series Priority
With all the news shows I was trying to change priority of which show to record first. I went into Manage Series Recordings and it only allows me to move something within the first 20 of shows listed....
View ArticleStatic!! Static!! HELP!
My TV works fine. Verizon just sent a new DVR and cable (hook up between TV and DVR BOXbecause of the static problem), but still!.. It plays fine for a while then it starts.. STATIC STATIC STATIC.!!...
View ArticleTransfer frin DVR to PC
Was wondering if anyone could help me with this. My CEO gave me his DVR, QIP6416-2 model, to pull recordings of our company talks on the news and play them in house. I have no idea how to even begin...
View ArticleFeature from QIP STB's still missing on VMS after 2.18 firmware
pressing up on the remote when changing a programs start/end time used to take us right to the bottom of the list to select 120 minutes, that feature isnt working on the VMS. please make sure thats in...
View ArticleWeb based programming problems & inconsistencies
I use the web based DVR tv programming tools, and I recently found several problems and inconsistencies. I have a program, NCIS New Orleans on CBS, which I set up for series recording, but the series...
View ArticleSound problems
I used to live with the occasional sound turning into space aliens talking. Changing the station and back cleared this up. But in the last two weeks we constantly have problem with sound totally...
View ArticleFox channels not among TV channels viewable live online
Is Verizon working on adding Fox channels to their lineup of TV channels taht can be viewed live online? I would like to watch sports shown on channels such as Sun Sports or Fox Sports on my laptop or...
View ArticleHOW DO I WATCH VEEP?
I have HBOI want to start VEEP from the beginning do I have to pay?
View Articlequantum boxes - no internet radio
We recently lost the capability of listening to internet radio through the TV.I chatted with tech support who said the software on the quantum boxes doesn't support the widget,for internet radio. I...
View ArticleWatch Disney apps
I have tried to set up the watch disney apps on my ipad, android tablet, apple tv and ROKU and every time I get sent to Verizon to confirm, and I sign in with my ID, I get told I don't have FIOS TV...
View ArticleVerizon works damaged my driveway
Verizon has damaged my driveway, and it's impossible to get anyone to speak to about this issue. I've opened a repair management ticket {edited for privacy} which got closed for some reason, and then...
View ArticleQuantum TV - Skip Ahead does not work when program still recording or when...
I've always used skip ahead (set to 30 secs) to jump over commercials etc. Since "upgrading" to Quantum, the skip ahead button does not always work. I've narrowed the problem down to when the show...
View ArticleLost FXX Upon Upgrade
In our home, we are upgrading from our HD box to the new Quantum DVR. Yesterday, I disconnected our HD box and set up the new DVR. Upon setting up the new box, we lost FXX. We had PrimeHD and did not...
View ArticleFIOS Mobile App Series Scheduling Error
I am trying to use the FIOS Mobile App for Android from either my Samsung Galaxy S4 or a Kindle Fire HDX, both of which are connected to my FIOS-supplied wireless router. The app installed fine on both...
View ArticleQuantum TV - Does the SW record random shows based on my previously recorded...
I've noticed several strange shows pop up on my recorded programs list. These are shows that I never scheduled but some of them are shows that I may have watched once before. But not always. Does...
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