Quantum - TV goes blank and say hit menu button...
I upgraded to Quantum and I'm having a weird issue - on the TV that just has the small receiver box (not the one with the main DVR box) I'll be watching TV and then all of a sudden it goes blank and...
View ArticleSEC Network HD/STB Issues
The SEC Network HD just became available to me in Northern Virginia yesterday (Thurs. 9/17). However on my 2 oldest STB's (QIP 6416 DVR and QIP 6200) channel 575 shows up but without audio and a pop up...
View ArticleHow to change my hbo go password
I assume this is handled through verizon since it isn't in the settings on hbo's site. Do I change my password through verizon somehow? Thanks,Brett
View ArticleCalling All FiOS Quantum TV Subscribers
OK guys (and gals) what do you recommend? I currently subscribe to the Verizon Triple Play package, which includes Ultimate HD and this equipment: MI424WR wireless b/g routerQIP7232-P2 multi-room...
View Articledelay is back. just me?
The delay when pressing play on a dvr'd show was FINALLY solved with last week's update, but unfortunately it has returned. It's not 45 seconds to a full minute long like it was last time, but it's...
View ArticleJust upgraded to Quantum and heres how it went (hint: great)
Hi, Just received and activated one media server and two clients. Upgrading from one Whole home DVR and two HD boxes. I must say I experienced no issues in upgrading the new hardware. I followed the...
View ArticleCan't connect set top box in app
I have spent numerous hours on chat and on the phone today with tech so I can watch live tv on the FIOS app but it says no set top box found. Can anyone help?
View ArticleColor Pattern Calibration
Does FIOS or a channel on FIOS provide a color pattern to calibrate the video on one's TV and Projector? Thanks.
View ArticleDoes the Quantum Media server support Dolby Digital Plus?
Hi, Looking at the front bezel of the Media Server, on the right side of the box on top, it says Dolby Digital Plus.Does Verizon send DD+? My receiver just shows DD, (it would show DD+, if it sees...
View ArticleBug in FIOS DVR "Manage Deletions" function
My DVRs: Cisco CHS435HD. Qty: 2 If I delete a recording and then restore it, the "PLAY ALL" functionality FAILS. Returns to live TV immediately. This happens with or without an expansion drive...
View ArticleLED brightness resets on set top box -
I have a Media Server with 2 satelitie set top boxes - for the set top box in my bedroom I lower the LED brightness on the clock to the lowest setting in the menu - then at some point the LED is back...
View ArticleOn Demand Causes STB Reboot
Hi- When watching on demand programming, my STBs spontaneously reboot. This is a problem with all my STBs and I've even had them replaced. Customer Service does not seem to have an answer. I was...
View Articleyall sent out additional equipment, UPS already delivered it back..but guess...
for what ever reason a 2nd quantum delivery was made, i never even opened the box, let alone "activated" anything which apparenly would be the "only reason it would show up on my bill" according to the...
View ArticleNot getting 3D
I have a VMS1100 box and a Panasonic VT25 TV. When I try to view 3D VOD I get distorted two images as though I'm not wearing any glasses. I have the box set to 3D and I tried the various formats (side...
View ArticleFuzzy On Demand Screen
I can watch trailers on Deamnd without a problem.However, when i purchase a movie and play it, I just get a jumbled fuzzy screen, no picture nor sound.If anyone can help me, I would really appreaciate it.
View ArticleI need my activation code.
I installed all my new boxes recently. I didn't know I needed to use the activation code and I think I sent it back with the old equipment. Everything is working as expected, but I am still getting the...
View ArticleSize of FIOS box in basement?
I'm getting FIOS installed soon. We have telephone poles in my neighborhhood. The current Comcast line comes into the basement & into the main splitter. I'm trying to find out the size of the...
View Articleadditional fiose tv boxes
was wondering if I can add additional 2 fios hd boxes to my account - I own a two family unit in queens,ny and use both apartments as a one family. is this permissable ?
View Articlevms1100 firmware
I have seen numerous references to the firmware version. How do I check my equipment firmware version and how do I update it if it needs it?
View ArticleLast button on remote - Quantam T V
Just upgraded to Quantam TV and was watching a taped show and hit last to the football game and wanted to go back to the DVR show and the last button put us to the previous TV channel and not back to...
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