VOD Pixelation
I have a problem with Video On Demand, when watching VOD programs on any of my TV's the picture becomes pixelated. I've contacted Verizon tech support and they ran a host of test and have not been able...
View ArticleRemote not working right - need new one for main tv
My remote is not working very well even after putting in new batteries.Turning the tv on and off is a challenge with it. I have to point it just right and it takes many attempts. How do i get a new...
View ArticleFios app dir problem
Hi all I'm trying to set a recording from my iphone but can only pick on set box in family room but i want to pick the bredroom box, but it does not show in the list of boxes... What to do anyone have...
View ArticlePoor service, have to reset all set top boxes and router daily - thinking of...
Having issues, cannot find contact information to resolve -On the internet side, Actiontec router will be difficult to access, bridging to second unit, and have turned off wireless on actiontec. Helps,...
View ArticleFox News channel is stuck one hour behind
On one of our main dvr boxes Fox News is an hour behind. It shows correctly on all other boxes. I've hit FF, turned it off/on but it is still an hour behind. Other channels on this box are fine. Any...
View ArticleCustomer Complaint - FiOS TV Package Options
Moved to Fios TV Programming board for greater exposure
View Articlecannot see my DVR - getting "response error" from Fios mobile app
hi,I have my own modem in front of the vz actiontech (which i use as a switch only) all works great- DVR is fully operational but I cannot see it from the vz site or the fios mobile app any ideas how...
View ArticleThe Sony Channel - audio issues
Hey guys, I have been trying to watch the movie "A Good old Fashioned Orgy" on in the free movie section in Fios On-Demand. I have audio for all the ambient noise and background audio, but no actor's...
View ArticleHave FiOS 100mb internet only now; Adding TV; Which Verizon router?
I've been using FiOS for internet only (100MB service) for the past few months using my own router. I am considering adding FiOS TV. Do I need to have the Quantum G1100 router? Or can I use another...
View ArticleUpcoming Shows not showing up in DVR
I recently upgraded to the Quantum DVR service. When I pull up a show in my DVR and go to look for "Upcoming Shows," nothing shows up, even though when searching through the Guide, I can see there are...
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WNBC HD (504) is flagged Copy Never. Prevents me from recording anything on...
Since Thursday or Friday, NBC HD has legacy analog copy protection flags set, which is preventing it from being recorded on my Windows Media Center based DVR (not sure if FIOS own DVRs are honoring...
View ArticleI need to file a complaint
We signed up for new service at the beginning of April. We received half of our equipment, our installation was cancelled, and when I call all I get is an attitude. Ive called three or four times about...
View ArticleVerizon FiOS Tv Picture is getting worse
Watch my video from YouTube here:https://youtu.be/mTpjdt5mOh0
View ArticleHBO on demand not coming in 7-10 (roughly) PM
We are trying to catch up on Vinyl on HBO on demand (FIOS Channel 900, HBO, Vinyl). During the evening hours the picture is not coming in, it is unwatchable and no sound. You can not even make out the...
View ArticleOrdering Fios - "How many MORE Tvs" Question
Trying to order Fios for my new apartment, and one of the questions when ordering is "How many MORE TVs would you like to connect to Fios?" Now, Maybe I'm being simple-minded about this but should I be...
View ArticleDeceptive Billing - horrible customer support
Excuse me while I vent for a moment -- Awhile back I upgraded to FiOS Quantum and had nothing but problems in the beginning. Luckily Verizon was able to fix the issues and offered me 6 months of HBO...
View ArticleNO CABLE FOR 1 MONTH
I usually have the occasional problem with verizon Fios, usually its no big deal but for the past month I have not been able to watch anything on my TV. The worst part about the experience is that I...
View ArticleCompletion
FIOS was installed on Dec 27th.Order was marked Complete the 1st week of JanuaryMiss Utility has been out twice to mark by backyard.Any idea when this cable is going to get buried? 132 days...Really?
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Watching Fios online
I am away from home and I would like to watch a movie I rented; however, I am haveing terrible difficulties. I am using a Macbook and I have updated and installed all neccesari plug-ins. I am using...
View ArticleReturned equipment - still billed
My internet router stopped working in March. My fiance and I contacted verizon and they mailed us a new router. I packaged up my old router and dropped it off at my local UPS location on March 19, 2016...
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