unable to watch latest episodes on ABC app
Previously I had no problem using my Verizon info to watch the latest episodes through the ABC app on my iPad. Several weeks ago I encountered this problem for the first time. When I enter my Verizon...
View ArticleMy Remote
Can Not mute, change volume, from my remote, able to change channels etc. Went to fios store and gave me a new remote. put in codes etc. but still does not work.
View ArticleOn Demand annoying query
After I rent a movie, it keeps interrupting what I want to do by asking if I want to buy rented movie. I have to answer questions before I can do next step. I don't want to see the question asking to...
View ArticleAuthentication for TV Everywhere not working at WatchESPN, AMC, FX, USA, etc.
Something is wrong with my account and customer support has been no help whatsoever thus far. Tech support was completely stumped and said a manager would call me back in an hour last night and did...
View ArticleVMS1100 Wireless IR Extender
Hello, I am looking for a Wireless IR Extender to use for my VMS1100. I have tried multiple different ones on the market and none have seemed to be compatible or work. I am not looking for a wired...
View ArticleRemoving a premium channel
How do I remove a premium channel from my bundle without having to call FIOS CS and wait forever?Tried 'change services, change bundle, unchecked Showtime. Nothing works. Thanks in advance.
View ArticleThe Sony Channel - audio issues
Hey guys, I have been trying to watch the movie "A Good old Fashioned Orgy" on in the free movie section in Fios On-Demand. I have audio for all the ambient noise and background audio, but no actor's...
View ArticleExspansion eSATA HD for Motorola QIP 7216
I had an old- non "approved" HD on my DVR that died and want to replace it. The recommended units seem expensive for what they provide so I purchased a Fantom 3TB eSATA HD [Fantom Drives 3TB GForce3...
View ArticlePlayback skips when fast forwarding
When watching a program on the DVR and I fast forward or skip ahead through commercials, the playback will jump 20 or 30 minutes further into the program. It happens to different programs at different...
View ArticleNo channels received with DCT700
I have two DCT700 set top boxes connected to standard TVs. I also have one HDTV with the appropriate set top box. I am getting no audio or video on any channels with the two DCT700's, but the HDTV...
View Articledvr dropping recordings
For some reason my STB has started dropping recordings, series that are preset to record are not showing up in the record list. Resetting the box fixes the problem for a short time but then it startd...
View ArticleTrouble with Music Choice channels
I have had FIOS for a long time and I am just now experiencing outages with MC. I went through the guided troubleshooting where I rebooted everything with no luck. I the called CS who went through...
View ArticleOrder is never processed
I now have 5 different order numbers for the same thing and they are never processed on my account. Twice I tried online to process myself and the other 3 I called in. There is clearly something...
View Articlemedia server and set top box
can you have both a set top box and media server (with 1 client) in a 3 tv house?Or is it one of the other? will the set top box still work if there is a media server on another tv?
View ArticleWatch DVR recordings on mobile?
Supposedly I should be able to watch my DVR recordings through the Fios mobile app. However, I do not see that option anywhere. I can see what is on my DVR and have options to delete, etc, but no...
View ArticleNo player controls for streaming player on OS X
Hi, I'm trying to stream Live TV from the verizon website (tv.verizon.com) on OS X El Capitan. The streaming Flash player loads, but the controls do not. So I can't put the player in full scrren mode,...
View ArticleDVR doesn't record/forgets series programs
I have been having an issue recording first run shows of series that are programmed on my dvr. for example i'll check my dvr in the morning and see a show is scheduled to record at 8pm and when i go to...
View ArticleEnd is cut off when I record the next show on the same channel with DVR
Let's say, I record a show from 9:00 to 10:00 and the next show from 10:00 to 11:00, both are on the same channel. The last several seconds of the show ending 10:00 is cut off, even if I extend the...
View ArticleSince trying to contact Verizon sucks
How do you watch a "free" movie from the Mobile App? I was watching one, got down to the last 1/2 hr when I had to take a break. Came back the next day and I can't find the movie anywhere, and I can't...
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