TNT HD, Fox Sports 1 doesn't work, frustrated customer, Verizon hasn't been...
I've been trying to get this fixed for WEEKS now, everynight I come home to watch literally the only 2 channels that I watch, and on both TVs it just doesn't work. I had a ticket open with Verizon,...
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Send equipment back and keep the TV service
Hi. Before I always had only fios internet (75/75) and it was working throught my own router (ethernet port). I paid $65 for that and once I noticed my accounf offer me internet 100/100 and TV service...
View ArticleCOMPLAINT astonishing lack of customer service/accountability when account...
I called Verizon Fios yesterday to let them know I'd be moving within the same city and would like to transfer my Fios. After 40 minutes, I was told my bill would be going up over $40 dollars and that...
View ArticleOn Demand Pixels, sound/screen freeze, timing off
So some movies are worse than others and mostly the issue is when we are using on demand, but the picture/sound interuption is extremely annoying. We even put cc on so we can catch what is being said...
View ArticlePicture in Picture
I am new to FIOS service and see that the remote control has a PIP button. Does FIOS have PIP now or is this a future feature. If feature exists how do I get it to work since nothing happens when I...
View ArticleDVR Sort Order
I change the sort order for programs recorded on my DVR and it changes when I stay on that screen but if I exit the screen and come back the sort order is always "newest" first. Is there a way to get...
View ArticleQuantum TV new media client problem
So let me start by giving some info about my set up. For my whole house I have right now 2 servers and 5 clients. I have a main 6 way splitter (not all are being used) and one of the coax lines coming...
View ArticlePixelation or Channel Not available
Hello I have a few Fios Channels that seem to almost never work-- Either is is all Pixels or says channel not available at the moment please go to another channel and return or try later It is Higher...
View ArticleHELP! I have somebody else's onscreen digital voice account and can access...
I upgraded to Quantum TV a few days ago and today I went into the onscreen FIOS Digital Voice section. The phone number, call logs and voice mail are not mine. I CAN LISTEN TO SOMEBODY ELSE'S VOICE...
View ArticleDVR Media Server Issue
Hi, I just set up my Media Server tonight. My setup is: 2 Media Servers4 Clients Things work fine and the DVR is recording. The DVR list the 2 Media Servers, but the shows on each are the same....
View ArticleProblem with FIOS On Demand
Yesterday I tried to rent THe Revenant (SD) using my rewards points). When the movie started it was garbled both video and audio. I tried to restart several times and it was the same. But yet I was...
View ArticleBlocking FiOS TV UPnP/DLNA messages going onto Ethernet LAN
I've been having some issues with my DLNA Media Streaming of late with frequent drops. I'm using the Mezzmo DLNA server with predominantly Samsung Blu-ray players for playback. In investigating the...
View ArticleNew DVR STB Auto-Activation Failed - Quick Code 8310
Hi all, I've been using FIOS TV for about 9 months now and I recently decided to switch to an HD DVR STB + Quantum Internet upgrade over the 50/50 that I had been using. The new STB arrived in the...
View Articlecontacting verizon
**bleep**!? Really? There is no customer service contact number on Verizon's website? I need to change my order. Before, the installation date. And, I cannot do that online............. GRRRRR!. A...
View ArticleVerizon Fios Is Theee Worst Leave While You Can!!!
I had verizon for almost a year now and it was going very well. Then I ended up moving and they made me return my older box for the newer modell and not only that they changed the packages so now I was...
View ArticleRe: Netflix not working on Smart TV
I have a new LG smart tv installed on my porch. The netflix application does not work consistently. Each time the TV is shut off, Netflix doesnt work when TV is turned back on. I had to change TV...
View ArticleRemote Control stopped working
My remote stopped working after about 2 years. They want me to buy another. I undestand he 3 month warranty is up, but after paying all these taxes and fees every month on top of my price you would...
View ArticleSet Top box error b.b:b.b
My Motorola QIP2500-3 showed error message err2.Followed instructions and did a reset.Now the display shows: b.b:b.b with messages light on red on light on...
View ArticlePoor tech service: A lack of follow-up or follow-through
I may have initially posted this in the wrong spot (internet) so I'm re-posting it where someone from Verizon TV Tech might see it. As the subject states, this is a tale of poor service and a lack of...
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