Quantum DVR guide won't go below channel 466
It doesn't happen all the time and is random. I have the guide set to NOT auto redirect from standard channel to HD (I sometimes record older movies in standard to save DVR space). I can enter a...
View ArticleShowtime Anytime login
Hello, I subbscribed to Showtime premium channel, but I i can't use Showtime Anytime application. I says that I am not subscribed. Please help.
View ArticleMissing some HD channels during the night
Hello: I have been experiencing a particular issue during the last few weeks.Every night, around 8pm and for a period of 2-3 hours, I am not able to watch some HD channels on any of my two STBs.When I...
View ArticleSearch for a program - cant find the program / doesnt come up
I have always wondered why there is not a search button on the remote, but finally figured out the B button means Search. Anyway, I searched for Frontline because the last show did not record for...
View ArticleOn Demand movie not ordered
I received an email from Verizon thanking me for ordering an On Demand movie that I did not order. How do I get this removed from my account (paid for with "My Points") and find out how that could...
View ArticleNo Audio on Programs after return from commercials
I have noticed when a chaeel program is interupted for comercials, there is about 3 seconds after return to the program when the audio is absent. This does happen from commercial to commercial and on...
View ArticleDVR Rebooting Repeatedly
I have had this problem since February 2015, five boxes and six techs later we still can't seem to resolve this issue. I have read all prior posts on this issue and none have worked for me. STB Release...
View ArticleSignificant deterioration in HD picture quality after upgrading to Quantum
Merged with existing topic
View ArticleUse of LAST BUTTON on remote
I have problems with the DVR functionality after upgrading to the Quantum box.For example, in the old system it was easy to watch a recorded show and switch to check on Live TV for a score update and...
View ArticleHow to watch 2 shows at once using Picture in Picture mode?
I got a new Samsung TV which has a picture in picture mode which I would love to use. I have it set up (somewhat). In the main picture, it's showing the signal from my set top box. In the second...
View ArticleVERY POOR CUSTOMER SERVICE
I have had Verizon for about a year and a half when I called to transfer my service into a new account. The agent never discussed there being a transfer charge and we set an appointment date. Before my...
View ArticleRemote STB button powers TV
This is more of a minor annoyance than a problem, but wondering if someone has an answer. I have a LG TV and a P265 remote. Everything works fine (using code the LG code 210), except the STB button...
View ArticlePicture breakup on 600 channels
I continue to have issues with picture breakup on channels in the 600 range. History is the worst. They replaced my outside box and it helped a little. But the installer informed me that this is a...
View ArticleDisconnected FIOS but the power box is making buzzing noise
Moved to Fios Internet board for greater exposure
View ArticleFIOS TV Home Screen will NOT go away! Make it stop......
Since apparent software update 7 days ago, the FIOS TV Home Screen appears every time any of the TV's are turned on.In spite of following the instructions to remove, it continues to happen every time...
View Articleonscreen movie credits are rarely correct from remote.
Very often the actors biographical data do not match up to the names on the guide. They are out of order.Most of the time the actors characters names that are listed are from a totally different...
View ArticleButtons on remote suddenly doing different things
For a month or two, we had some pretty pixelated TV images going on with our FIOS. Verizon came out, fixed whatever it was, and the TV was perfect. The tech even threw in a new remote control. The old...
View ArticleFrequent re-boots when deleting shows on Cisco 435
Especially when deleting multiple episodes, but also individual ones. Any ideas
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