Multiple recordings
My STB has DVR and DVR1. All recordings made on DVR1 are copied to DVR. How do I stop that?ThanksFrank C
View Articleusing digital voice during dvr playback
When watching a show recorded with the DVR, if you launch Digital Voice to hear a message, when you exit the app you are sent to live TV instead of resuming the recorded show. That is a big...
View ArticleSet top Boxes Required for FIOS TV reception??
Two old retirees with two Samsung smart TVs - about two yrs old.. We are currently on Cox and actually receive more channels on our TV without a set top box than the one with the box - don't know if...
View ArticleCoaxial cables topology: longer cable vs. more consecutive splitter
Hi All, A technical question regarding connecting the second TV. Currently I have a 2-way splitter (just near the ONT) and 2 relatively long pieces of coax cable going from the splitter to two remote...
View ArticleOnDemand not being updated/refreshed
Who do we contact to get FIOS to update the HBO OnDemand section? People with other providers (Comcast, Time-Warner, etc.) consistently add new 3D titles to their OnDemand section so t's not an HBO...
View ArticleFios TV app on Xbox being retired!!!
I got an email from Verizon saying the Frios TV app on the Xbox is being retired and won't be available. I USE THIS APP ON MY XBOX to watch Fios TV. I have a TV placed in location without a cable...
View ArticleMissing pay channels
Hello,I was hoping for some assistance in understanding where my HBO channels went? I have 2 cable cards in HDHomerun equipment and the pay stations are missing. Been several weeks now. HBO anyway as...
View ArticleVerizon Installation
hello, I am getting verizon installed next week but i have no coax outlet in the room i wish to have the internet router. Will the installer wire an outlet or will i not be able to have the router in...
View ArticleGetting rid of set top box rental fees....
So, after about a year or so of getting a sick feeling every time I look at my Verizon bill, realizing that my $165/month plan is actually almost $260/month if I actually want to watch TV, I have...
View ArticleSlow Customer Service
Do others feel that Verizon provides the slowest customer service out of all service providers? Everytime I call Verizon Customer Support to resolve issue, it takes an average of 1 hour of dealing...
View ArticleWireless TV Adapter
Hi. I just bought a new Samsung TV for our bedroom. It would be a huge hassle to run cable through the wall or outside the house from the basement for Fios. I currently have another TV with a box in a...
View ArticleFios Mobile app on Kindle Fire no longer supported!
Verizon: Don't tell me I can watch Fios TV on all my devices, and then stop the Fios Mobile app from working on my Kindle Fire! Based on the number of complaints in the Amazon app store, there seem to...
View ArticleWhat version of Windows does FIOS Mobile work with?
I was assured, before signing up for FIOS TV, that I would be able to stream recorded shows from my DVR to my mobile devices AND my laptop when I'm away from home. (Something I was able to do with...
View ArticleVERY POOR CUSTOMER SERVICE
I have had Verizon for about a year and a half when I called to transfer my service into a new account. The agent never discussed there being a transfer charge and we set an appointment date. Before my...
View ArticleRemote STB button powers TV
This is more of a minor annoyance than a problem, but wondering if someone has an answer. I have a LG TV and a P265 remote. Everything works fine (using code the LG code 210), except the STB button...
View ArticlePicture breakup on 600 channels
I continue to have issues with picture breakup on channels in the 600 range. History is the worst. They replaced my outside box and it helped a little. But the installer informed me that this is a...
View ArticleFIOS TV Home Screen will NOT go away! Make it stop......
Since apparent software update 7 days ago, the FIOS TV Home Screen appears every time any of the TV's are turned on.In spite of following the instructions to remove, it continues to happen every time...
View Articleonscreen movie credits are rarely correct from remote.
Very often the actors biographical data do not match up to the names on the guide. They are out of order.Most of the time the actors characters names that are listed are from a totally different...
View ArticleButtons on remote suddenly doing different things
For a month or two, we had some pretty pixelated TV images going on with our FIOS. Verizon came out, fixed whatever it was, and the TV was perfect. The tech even threw in a new remote control. The old...
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