Complaint from a 3 week old customer
First let me say this is the first time ive ever wrote to a forum with a problem.ive been tryin to get fios cable for 6,7 years now ..so out of the blue they come on my side of the street so i apply...
View ArticleBait and switch package upgrade channel lineup?
Greetings community, I wanted to check with others on an issue I'm having after upgrading my TV package. I recently upgraded to ExtremeHD to take advantage of some channels I wanted. One of them is One...
View ArticleCisco 335HDC P2 keeps resetting
I just moved into a basement apartment of family home. They already had the cable and internet provided. The first set top box contiunally reset itself when I got here. Verizon came and fixed, while...
View ArticleHow Good Is The Performance With Quantum TV?
Have most of the kinks been worked out or am I better off holding tight with my problem free QIP7232-P2 DVR & QIP7100-P2 STB for the time being?
View ArticleAudio Issues (Picture / No Sound)
hopefully someone can help... i have a Sharp TV, Vizio Soundbar and my set top box. All audio is output through the Vizio soundbar. My TV is connected to the set top box via HDMI. TV is connected to...
View ArticleRemote functions not working
Certain functions not responding, but it doesn't appear to be a problem with the remoteDVR button just shows program info for current channel; doesn't access the DVRMenu button says "unable to launch...
View ArticleSetting up video game through Verizon's A/V outlet on the box
I found my old SNES, and I want to hook it up. I have the A/V outlet on the back of the verizon box (none on my TV). I'd like to hook it up and get it working. It's all plugged in, but i can't figure...
View ArticleFIOS Quantum - Arris Media Client functional question
I am contemplating upgrading my current DVR's (two DVR's and one STB, all HD) but have a question regarding use of the media client device.Today, I have each of the DVR or STB's connected to an...
View ArticleWhy is the search page so horrible
Just got fios switched from the x1 dvr and I'm finding out that the fios menu doesn't have a lot of options. On the x1 you can search and it'll show you the show on the different days of the week go to...
View ArticleVery slow DVR functions
Whenever I try to play a recording I have DVR'd, it takes at least a full minute for the DVR interface screen to clear... it starts playing the content, but it just says "Loading..." and does not...
View ArticleAdding a room for my new quantum service
So I upgraded to FiOS Quantum recently and my package Was delivered this morning. The 3 rooms I had before are installed and working just fine. The new room has to have the wall coax setup and working....
View ArticleShutting off power strip when not watching television
Before I subscribed to FIOS I always shut off my power strip on my plasma television to save money on my electric bill. I continued to so, but shortly after I subscribed to FIOS, a technician had to...
View ArticleQuestion about upgrading to new Fios Quantam Service from Current
Hello,I am considering upgrdading to the new Quantam services.I am wondering what happens with your old programs that you have saved and have not watched yet.How do we back those up and or upload or...
View ArticleCopying from one DVR to another
Our DVR is 6 years old and overheating and dying. I spoke with Tech Support and they said it was not possible to transfer content from one DVR to another (no external drive support). BUT would it be...
View ArticleHDMI Reset
I receive no picture or sound unless I unplug the HDMI and replug back in to the set top box. I need to do this each time I turn the TV on or turn the set top box on.
View Articlemoving to a new construction
I am about to move into a new construction that is not in the verizon database and has no internet or tv service. How do I go about having service set up in my house? Versizon customer reps on the...
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