Is backing up DVR Programs an option?
Hello, I just upgraded my account to the new Quantum Service. With the programs I have saved and not watched yet, or want to keep.Can I transfer them to some cloud service or somewhere so I don't loose...
View Articlesoftware update
Every time I turn on the TV I get a message saying that there's an update to the software but it doesn't tell me how to update the software can someone please help me
View Articleoffered free HBO as loyal customer until 2-28-15
I got a post card stating as a loyal customer i will get free HBO until 2-28-15. This was around Dec 1. This worked for a few weeks but immediately after I upgraded my equipment to the quantum boxes...
View ArticleRecording keyword search?
Since the upgrade, I've been unable to search by keyword - the new search only find programs with matching titles or actors. Is everyone experiencing this same issue? An example would be to search for...
View ArticleWhy are certain channels (H2, History, Dest Am) having picture and sound issues?
For several months now, certain channels such as the one's listed in the subject line have continually had problems with picture and sound. The picture and sound is distorted and sometimes stops all...
View ArticleVerizon vs. Fox Network
Your recent business issues with Fox and the loss of that programming for several days indicates to me that you can infact, add or remove individual stations rather than bundling them. Your current...
View Articleremote code for Arris VMS1100 STB
Anyone know the remote code to control the Arris VMS1100 STB using a third party universal remote? Arris tech support has no techdocs on this exclusive VZ box, and VZ tech support transferred me to...
View ArticleSearch function - can't find talk show appearances anymore
[I apologize if this has been addressed elsewhere, I couldn't find mention of it.] If I search for a favorite actor, I'll get his or her filmography--in that horrid "here are big, often-redundant and...
View ArticleHow to delete On Demand program from my library
How do I delete a tv program purchased from on demand and saved to my library? Is there a way to this online as well as via the tv menus?
View ArticleHD STB RF Out?
Is the HD STB Mota 7132-P2 RF Out an un-encrypted output on Ch 3 or 4? It seems to me that in the SD case it has to be un-encrypted as one alternative on the wiring diagram is to use that output to...
View ArticleOn Demand Issues?
I've recently upgraded boxes and now have major issues with the ondemand features. It locks up randomly, is very slow to load and sometimes refuses to load at all, requiring me to exit and reload...
View ArticleQuantum TV and audio out of sync
It looks like I have audio out of sync after upgrading to Quantum TV. Issue is on live channels as well recorded shows. Audio was tested directly on a TV set (through the HDMI) and an amplifier (audio...
View ArticleWhy is the new Guide so bad?
Slow, clunky, overbearing, buggy. I could go on and on and on. Did Verizon skip the testing phase and do a blind roll-out instead? Things like this have me reconsidering "pay" tv
View ArticleOn recording shows, "record" symbol shows next to title but "scheduled...
When I record shows (by scrolling to the show and pressing "record"), the small clock symbol appears next to the show title. But when I go to Menu->DVR->Scheduled Recordings, I receive the...
View ArticleHow do you to get STB 1080i on a FullHD monitor without 1080i capability?
I just replaced an old monitor (I use my computer monitor for TV as well to save the space) The new monitor has a Full HD HDMI (1080p but it seems not 1080i) input so it only works with the 720p HDMI...
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