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Remote Control OK button slow to respond?

I have the Phillips RC 1445302 remote control for my Verizon FIOS cable box. When i press any button it lights up instantly and functions as expected...except for the Ok button though, recently...

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Windows Media Center QAM sub channels WMC uses ###.### and Verizon uses ##.####

Has anyone found a solution to Windows Media Center not allowing the full string of digits when editing QAM channels from with WMC? They allow three digits before and after the decimal. Most of my...

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Yes, I'm griping. Why can't I get a replacement box on a Monday?

So, our STB has been fritzing in and out for the last few weeks. It's been somewhat tolerable with occasional resets. I called for service 2 weeks ago, and they said they fixed the box, but no such...

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Testing purchase controls, i.e. that PIN works?

Is there a way to verify that the PIN is working on purchases? I've set both PINs up, but want to verify the purchase PIN is working. I'm nervous about fake buying something, just in case it is not set...

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Just switched to Fios and not happy.

I just switched from DTV to Fios which includes 8 set top boxes plus quantum 75/75 internet speeds. So far, on every Fios STB connected via coax we lose picture for several seconds. Eventually, it...

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fios tv menu and no "home monitoring & control" app anymore!

i used to be able to view my hm&c devices, like my live camera feed, on my tv thru the fios tv menu.....i pay 9.99 per month for this super lo-resolution, slow, and...

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25 reasons I'm not happy with Verizon

As I watch tv tonight, I wanted to capture my user experience because it's just getting worse. It's become clear to me that Verizon does not conduct User Experience focus groups, nor tests your...

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Ridiculous bugs in Fios tv dvr update

since the update:If I attempt to do a group delete, either it does not work or worse 20% of the time, it will force a system reboot. I keep checking periodically to see if they have fixed it. No...

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cable card mandate bill

With the new law put in place what dose this mean for us users who rely on cable cards to access service?

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Quantum DVR and new menus?

I just upgraded to Quantum and it uses the old menus and guide, etc. It's been over a week and I don't see any system updates for the new guides and menus. Does the Quantum even get the new software?...

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Logging on the My Verizon

Moved to My Verizon Account (Residential) board for greater exposure

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MeTV

MeTV was out most of the day.......anyone else?.....it is back with Pixelation City.

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Fast Forwarding and Hitting Play - Not Starting 1 or 2 Seconds Back

I was a long time Directv user and have been using Verizon FiOS for most of the last six years I have been in TX.  One of the important features of a STB is the ability to fast forward through a show...

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"TV Listings & DVR" -- Unsubscribed channels, very confusing

What happens when I select a movie to record on a channel that I am not subscribed to, like HBO? Will I be charged? Will it not actually record?  I can search, for example, for "Cloud Atlas". The "TV...

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widget options not saved

Since the STB update I cannot save changes to the options of a widget. Specifically, I load Weatherbug and it knows only one zip code. I hit Options and enter more zipcodes. Weatherbug now knows...

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DVR Set top box keeps rebooting

Since the upgrade last month on FIOS, anytime I try to do anything within the DVR menu the box hangs and eventually reboots. Last night it rebooted 4 times in an hour. From reading the posts, it seems...

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HBO GO, Max Go and Showtime Anytime

I have the Fully Loaded Entertainment Pack as well as FIOS TV (Preferred), 50 - 50 Internet and Telephone; and I want to watch HBO GO, Max Go and Showtime Anytime movies and TV series on my HD TV, but...

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Quantum Gateway

Here's a question. Since I have fixed my issues that I was having with my Quantum service by getting the Quantum gateway. Why should I have to pay the 6.99 rental fee for the Quantum gateway. Since...

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Channel not working

I've been trying to watch certain channels and the quality was choppy and sometimes didn't show. It seems like the channels chose when they wanted to work. I would do the troubleshooting and nothing...

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Pixelation.

Is there a way to know if the random attacks of Pixelation on lower channels like H2 (127) are coming from outside the house or from bad connections in the house?

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