I can’t get the Ipad app to control my dvr
I can’t get the Ipad app to control my dvr I get a error saying that I need to be on my home network but I can control the other box fine
View ArticleWebsite always says my DVR is not responding
I can not access my multi-room DVR from the Verizon website. I always get a message that the DVR is not responding even though the DVR is actually working fine at the TV itself and is communicating...
View ArticleMovie breaks up, pauses and eventually stops, wont resume
Good Day to Die Hard kept pixelating, pausing etc. Stopped a few times. Eventually I gave up watching it.How do I get a refund? Why does Verizon send out "Thank you for purchasing" emails but not ask...
View ArticleVerizon channel guide and listings on the internet
Is there a way that you can input a channel and that channel would appear? There are too many listings and I cannot figure how to go immediately to one of my favorite channels. There are a few...
View ArticleSet top box problems
Set top box keeps turning off. Very annoying. Is it a faulty box or is this normal?
View ArticleNew FIOS TV install - no Programming showing up
I am having trouble getting my FIOS TV working and am becoming pretty frustrated with it. Hope someone can help out. Quick history: I have had FIOS internet for a year or so and has always worked...
View Articlenew verizon home page on tv
this is not the web. I do not need a home page to tell me what to watch! give me the option to turn this off.
View ArticleViewing recorded program
I have a question about how the multi room DVR works. I know how to record programs. I scheduled a program to record; no problem there. On one of the STB we have I checked to see whether the program...
View ArticleMax go and showtime anytime....can't log in
Each time I try on the app I get "must sign up for this channel" even though I have the channels through my ultimate hd fits package. Any help anyone?
View ArticleHBO and HBO GO
Hi, I pay for HBO. I have been using HBO GO for the past few months on my PC. Today when I logged in to my HBO GO account using my Verizon credentials it is telling me that I need to subscribe to this...
View ArticleQuaicktime Videos will not Play in Media Manager/FIOS
Quicktime videos taken on an iphone are not available to select from using "browse" in Media Manager. FIOS/Windows7. Other older videos taken using a Blackberry work
View ArticleDVR QIP 7216 quits playing sound
I exchanged 2 older dvrs for the new qip 7216 models. The one in my living room works great. The one in my bedroom will stop playing sounds at any given minute. This happened when I first received...
View ArticleTV on line non-functional
For the third time in a week, Verizon tells me I must subscribe to access certain channels on line. However I am a subscriber to all of them! I have spent over 3 hours on the phone and here I am yet...
View ArticleOTA, FIOS and COAX
I’m moving to FIOS but not all my TV receivers (actually they are PCs) will be attached to desktop units. Right now, I have Directv and through all sorts of jury-rigged switches, my house coax carries...
View ArticleVerizon sent a new settop box for no reason
I just received a new set-top box, identical to my current unit for no reason. I made a change to my TV service but it didn't require a new box. Now, they want me to return it or be charged a monthly...
View ArticleUgly interface
Why is the FIOSTV interface so incredibly ugly and slow? Why do I have to listen to obnoxious audio promos while slogging through slow menus on the VOD channel? Why does the set-top box look like an...
View ArticleVerizon unresponsive
How do you of Verizon for equipment support? I was put on hold for almost two hours before being dropped. While I was waiting the message said to go online and use the Live Chat. When I finally decided...
View ArticleUpgrading DVR
What is the standard, "Free" upgrade multiroom DVR?My QIP6416 crashed and the new box should arrive tomorrow, but I don't know the model #.The woman said I would have twice the hard drive space.I want...
View ArticleAll STB's off Line - No IP
Having a problem with all of my STB's (6 total) not connecting to network. I've rebooted each one, the Actiontec router, the OTA, reset router to factory etc. Still no IP addresses to any boxes. Any...
View ArticleCan't access Adult Swim through My Verizon and locked out of Gold shows from...
Hi, I tried to go into Adult Swim from their website and when I try to log in via Verizon, it tells me that I'm not a Prime customer. I actually have Extreme HD, which is a step up from Prime. When I...
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