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Fios On Demand TV stinks! Keeps failing while watching.

I've been trying to watch a few ABC episodes I've missed.  I've had it drop in the middle of the show three times  (30 min in, 21 min in, 33 min in) and it won't resume or let me fast forward to the...

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DVR Anomalies (Two)

I have been have a few anomalies with my DVR service.  First, when recording certain movies or TV shows and I go back to watch the programs later, I find that there are two files or listings for my...

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How to turn parental control on and off remotely for all boxes

I have a multi room dvr. I go online to manage tv parental controls. I select turn on/off and only the primary box is listed. How can I remotely turn parental controls for the other boxes?

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Unplugged tv and now I don't have any channels?

I quickly unplugged my tv and set top box and then when I plugged it back in it showed that I couldn't get any channels. It would just say "[insert channel] is currently unavailable". I tried rebooting...

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HD Shows On Demand?

Just switched over to the Quantum TV Service.  When I used to watch TV shows on Demand I had the option to choose SD or HD Version.  Now I do not see that option.  Am I missing something? 

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I'm not paying you to sell me stuff!

I get so tired of paying a premium for Verizon services and then getting bombarded with Verizon marketing "pop-ups" and "banners." Enough already! I already pay over $2,000 per year for your service....

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There's now a way to get rid of Guide Banners

Excuse me if I'm late to the party here, but I just "discovered" how to remove the banner ads from the guide: Menu -- Settings -- Notifications -- Guide Banners -- Disable Been a long time since I've...

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Severe pixelation

We are having severe pixelation problems in the boston area, Norfolk, MA.  I have tried everything like the menu customer support diagnostics, rebooting all STBs and replacing all the spitters and...

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Recording the 11pm news

Setup my DVR to record "Eyewitness News at 11" by selecting the show from the schedule (record series, 1 episode, channel 507).  The DVR only schedules M-F.  So, I try to select the Saturday 11pm show,...

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Six tuner dvr satellite STB problem

We recently upgraded to the one of the six tuner DVR's. It so far has been a nice upgrade over the previous model. The problem I have is with the two satellite set top boxes that get the channel over...

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Abc On Demand not showing latest episodes

 Is anybody else having same issue?ABC on demand is not listing the latest episodes. It seems some shows are current but alot have not been updated since last week. Also some of the episodes that are...

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Downloading video on demand

I have multiple movies that we have purchased... we are trying to download them & are having issues.  Can you please help us with this process... We have a Mac computer.  I have read that this is...

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STB turning itself off at night and channels going black

After the recent round of changes, my DVR STB turns itself off at night. It didn't have this problem before the updates last week (or earlier this week). I've made sure the standby timer is set to off,...

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Prime HD Signal Sucks

So there is heavy pixelation and sometimes you can't even hear a solitary sentance being said....it freezes and gets stuck.  So is the only fix the reset the STB? Because if that is the solution, it...

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Manual Series - still showing in DVR

Merged with existing topic.

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Scrambled VOD

I have most of my premium  channels VOD are scrambled on SD or HD and has been this way for several weeks off and on. Any thing I can do?

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After upgrading to Quantum TV, FIOS Mobile App only recognizes Media Server

I recently upgraded to FIOS Quantum TV and the FIOS IOS mobile app doesn't recognize all of my cable boxes.  I have 3 boxes (1 Media Server and 2 Media Clients) but only the main (media server) appears...

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Problem with DVR playback on second STB

We have one STB with DVR, and one plain STB. I often record long programs on the DVR and play them back on the second STB. This hasn't been a problem until one of the system updates a few weeks. Now,...

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Classic DR. Who on Retro TV

Moved to FiOS TV Programming board for greater exposure.

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Problems connecting with an IP address

Moved to FiOS Internet board for greater exposure.

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