Hdmi not handshaking with my TV
Getting a pause with no picture(black screen) no sound! Happens every 7 to 11 minutes. Getting no help from tech support! My tv/ HDMI works fine with DVD no pause. I have seen posts which date back to...
View Article24 only in DVS?
Anyone else having this trouble? Trying to watch the 24 premiere, but we're only getting it with the descriptive video service (for the blind) on. Checked settings on our box and we definitely have...
View ArticleVarizon claims they didn't receive cable card shipped back with prepaid UPS...
On January 2014 I was having problems with one of my Cable Cards. I called Vzn and I replacement card was shipped to me with a prepaid label for me to return the faulty cable card. I took card to the...
View ArticleRemote DVR Operation - Recording In Progress
Trying to playback a "recording in progress" from a remote set top box is infuriating. I have a recording scheduled and in progress on the the main DVR. I decide to watch it from a remote set top box...
View ArticleVZW JetPack Prepaid 5510 MiFi 3G, 4G, or 4G LTE Data Signal
Hello! With this Jetpack, how am I supposed to tell if I am getting 3G, 4G, or 4G LTE? There are bars at the top fluctuating between 2 and 3 but I'm not able to tell the data speed I'm getting....
View ArticleVMS Now Available in VHO2 (Tampa, FL)
I just stopped over by my local Verizon FiOS store and they had the VMS set up at their display. It is available for order now (At least in VHO2) and the earliest day they had for an install was Friday...
View ArticleTV Remote Control
I'v been a loyal customer since 2011. I've payed probably over $1000 in equipment rental fees alone. And you want to charge me $15 to replace a 4-year old worn out remote? That seems ludicrous.
View ArticleNew VMS/IPC boxes - speed and pricing
For the most part, I've been a very happy FiOS customer. The internet side has gone out exactly once in the year I've had the service, and it was restored within an hour. TV has dropped out twice, both...
View ArticleSet Top Box Error OB00: Poor Signal
I am trying to set up my TV in my master bedroom and continue getting Error OB00 on my set top box because of poor signal. I've tried 5 different coax cables, one of which was brand new, and none...
View Articleremote control replacement
i am very upset , I do not understand why I have to pay for a new remote , just replace the one i have and take the old ones back, how dare your company charge me a fee for a replacement , this is not...
View ArticleNew Information Bar Update Today - Don't really like it
There is a new information bar and it looks completely different than the rest of the guide. It doesn't even stretch across the screen. Why was this update made, what is the purpose? Is there an option...
View ArticleCannot play ABC shows on VOD
I can play shows from other networks but not those from ABC. It appears that the signal is scrambled.
View ArticleGood Verizon Service Experience
I read a lot on this and other forums about the horrendous customer service Verizon provides. I realize that users usually only post comments if there was an issue. This isn't one of those posts. I...
View ArticleDVR turning off
How do I reset my DVR so that it does not Turn itself off due to inactivity. I sleep with the tv on all night due to ringing in my ears. QIP6416-2 Motorola
View ArticleDVr not recording the chew on Mondays
I have the DVr set to record the Chew on ABC Monday through Friday --the series. For some reason it does not record on Mondays. This has been going on for months. We have deleted the DVr settings and...
View ArticleRemote only stores aux equipment to turn off, not on...
I can program the two separate Verizon remotes RC 144 5302/02B with my two different audio receivers, but they will not turn ON the devices once I turn them off with the remote. The volume and mute...
View ArticleFios Remote
ever since verizon upgraded software my size botton on my remote wont work it did before what happend? remote #vz p265v3rc
View ArticleSTB fan noise
All of a sudden it sounds like a jet turbine has snuck inside my STB. I understand that these are devices with fans or hard drives but this is like an indoor leaf blower. Normal or time to ask for a...
View Articlesaved searches keeps changing the order I entered them- how do I prevent this?
We received a new STB box & it didn't transfer the saved searches I had from the old box. So, I'm trying to restore all my old searches, in the original order they appeared in the old box. The...
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