DVR recording issues
I am incredibly frustrated with my multi-room DVR. I have set to record several TV series. Very rarely does it actually record. When it does record, it plays for about 5 minutes, 10 at most. Then it...
View ArticleWIRE DOWN: Can't get any response to a wire down.....
It is virtually impossible to report a Verizon wire/cable down. It took me nearly an hour to find a number. Verizon sites have nothing. I finally got a number from Ask.com.I reported the wire down;...
View ArticleWhy Verizon blocks acess to US channels outside of USA ?
Why I am unable to watch the US channels while out of USA eventhough I log into my Verizon account and pay my monthly bill ? This is completely unfair and ridiculous. Since I am still paying my bill I...
View ArticleFIOS HD breaks up, freezes and//or blacks out
Last 'Fall, after a year of having FIOS HD, MSNBC in HD started breaking up or freezing for a few seconds,. Would clear up on its own. and This recurred every few minutes.few minutes. Then frequency...
View ArticleNo sound at end of rented On Demand Movie
Why doesn;t Verizon provide an easy way to register an issue? Emails could be very simple... I had a problem - and got on the online chat: Chat Subject:FiOS Television (Video On Demand/ Pay Per...
View ArticlePremier League Extra Time
With the English Premier League starting on August 17 on NBC for the first time, I am shocked to learn that Verizon Fios will not carry the 61 games over the next 3 months that are available FREE to...
View ArticleResolution is only 720 p
I just yesterday had FIOS installed. I subscribe to Prime HD, but the resolution is only 720 p. How do I get it to show the resolution of 1080i? Do I have to get a technician to change it? Please...
View ArticleSystem wide error on Program Guide
The program guide for some sports programs, especially those on ESPN and MLBN, are incorrect. For example, if you look at the info for SportsCenter, it incorrectly shows "air date" of 9/7/79 instead...
View ArticleDVR and STB turning off
For the past couples weeks, our STB and DVR have been turning off on their own. One morning I turned on the tv and had no channel. On the screen there was the message saying to press the menu button....
View ArticleVOD_268 and VOD maintenance errors
For two evenings runnings, we have recieved these messages which basically explain that service is being done on Verizon's side of things and we do not have access to the video on demand features for...
View ArticleDVR recording of TNT programs
I have had several problems playing back TNT programs that were recorded on the DVR. The playback severly pixilates, slows down and will lock up and not continue to play. Other channels have not had...
View ArticleNo Audio From STB
I have a CHS 335HDC STB and I'm using an HDMI cable to connect it to my Vizio 39" Class LED Smart T.V. MODEL NUMBER: E390I-A1. I can get audio perfectly fine from watching Netflix on it from one of the...
View ArticleHow to reach fios engineering team ?
I don't know what to do anymore. I currently do have fios. Problem is I am trying to move my family onto fios. This is the issue. Fios is right next to them.I called on last friday and rep promised to...
View ArticleRecording
I live in Philly and I can not record the evening news, on a weekday and weekend. Does any one know why this is happening to me. Does anyone have the same problem and what can I do about it.
View ArticleYet another STB dead. Two in a month! Thanks phone support!
It used to be only the customer service was a nightmare. Now the actual product is failing.....and customer service is STILL a nightmare making the whole thing not worth the aggravation. Why am I...
View ArticleHelp with Fios and Chromecast
I am using Fios cable with Ubuntu 13.04. I see that all of my wireless devices are using different ip addresses. Such as my receiver, chromecast and tablets. I am unable to connect my chromecast and...
View ArticleHDMI plug or component cables on an HD set top box?
I'm upgrading from a model 6416 HD set top box to a 7216. The installation instuctions show a 5 pin component cable setup. I've been using a single HDMI plug. Is the HDMI plug OK to use? Which is...
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HBO channels under Extreme HD
I just renewed for a 2 year contract with a triple play bundle - Extreme HD, Internet 50/25 and Phone for $99.99. I decided to select extreme HD because from the channel line-up HBO was indicated as...
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