Quantcast
Channel: Fios TV Technical Assistance topics
Viewing all articles
Browse latest Browse all 7936

On Demand Pixels, sound/screen freeze, timing off

$
0
0

So some movies are worse than others and mostly the issue is when we are using on demand, but the picture/sound  interuption is extremely annoying.  We even put cc on so we can catch what is being said but that gets scrambled.  We find it interesting that it doesn't happen to every TV in the house (even the older ones) and it doesn't happen when we stream from vudu on the TVs or when verizon is on the computer.  We even have a sound timing issue watching regular programming causing us to change the channel and come back for it to be right again. This has always happened and i thought it was a product of the wireless speed we contracted with our package but we didnt get the bottom of the barrel.  We also figured it would get worse so verizon could convince us we need a faster speed.  It wasn't until friends came over and ask about the problem noting it has never happened to them and they have one of the lowest data rate packages.  Any ideas before I spend days on the phone setting up a service window of 4-8 hours?    I know best bet is have someone come look at it but I thought I'd ask before taking a day off work over this.  Thanks


Viewing all articles
Browse latest Browse all 7936

Trending Articles