"Engineering" Problem is preventing FIOS Installation
Is anyone else having this problem? An "engineering" problem (Verizon has been very vague about this - something about upgrading a box) is preventing my installation for more than a month! Here's my...
View Article"Just one customer"
I have been a customer for 5 years. I waited for 5 hours today for two TV outlets to be installed. It took me a week to find someone to take my order. The sales dept said they didn't take those orders...
View Articlesubscribe channels
Back in April, I had an issue where channels that I was not subscribed to started showing up in the guide when "subscribed channels" was selected. Back then it was the only the sports package showing...
View ArticleContinuing Problems with VOD
For nearly a month now I have had problems with VOD. Any time I try to use VOD, whether its HBO, Showtime or one of the other channels, the video starts and immediately pixilates and the audio breaks...
View ArticleUnable to activate replacement set top box
I recently requested a replacement set top box be sent. It was supposed to arrive July 3, but, by luck, I got it on June 26. My problem is I am unable to activate it. Calling tech support, they show a...
View ArticleProgram Guide
We just got Verizon service installed, yesterday. Is there a way to increase the text size on the Program Guide screen?
View ArticleWhole House DVR Series Management
So I have a complaint/suggestion regarding series management in cases where there is more than 1 dvr in a home. We have 2 HD Dvrs and some nights of television we have a lot of shows recording, as...
View ArticleDVR hard drive making high pitched noises.
I just installed a new 500GB DVR box today. (QIP7216 P2 500GB) However the hard drive in the unit is making a very high pitched squeaking/chirping noise and the fan constantly revs up and down.....
View ArticlePower Surge Knocks out Fios Router and Ethernet ports
So i recently got hit with a power surge :smileysad: and it fried the fios router, the router wouldnt power back on so im pretty sure it was fried lol. I got the replacement router today and found out...
View ArticleView "Subscribed Channels" in Guide NOT working
Viewing "Subscribed Channels" in the guide is not working. I'm seeing all channels regardless of whether the setting/option is "Subscribed Channels" or "All". I've tried:self-help repair which reset...
View ArticleWhere is Media Manager?
I was able to use my computer to stream music onto my PC, however, after I went over to WIndows 8, this stopped because of compatibility issues. Now I went back to see if maybe there was an update to...
View ArticleAdditional record time problem with series
I cannot record a particular show appearing on a local PBS station beyond the time the show is on. The show is EastEnders & it comes on every Sunday night. There are 2 different episodes, one...
View ArticleVerify or ResetUp of Media Manager
Hi: When I first began with FiOS TV service, there was a way for me to specify picture and/or video files that are located on my desktop PC for viewing on my Livingroom HDTV set. It seems that...
View ArticleCANNOT WAIT UNTIL MY CONTRACT IS UP
I am so tired of the picture freezing and the words not matching the lips. Usually by the time you get through the frustrating layers of internet "ASK VERIZON'S AUTOMATED AGENT" what a joke it just...
View ArticleWindows Media Center FIOS Program not an option
Just went to FIOS today. When setting up Windows Media Center to use my CHS 333HDC, WMC changes the channels successfully. But when selecting the program guide, FIOS is not an option. Only five...
View ArticleWidgets, Weather Bug
What the? Lost all our cities, won't record and store new entries. This is AWFUL
View ArticleImporting series from cloud
JUst got my replacement box in the mail for the upgrade. I have already exported series to cloud. No option to import series. Also I have tried to create a recording as said in previous post...
View ArticleIR sensor location on QIP7232
Trying to get my IR repeater to work on a QIP7232 DVR. Does anyone know specifically where the IR sensor is on the front panel?
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