Back in April, I had an issue where channels that I was not subscribed to started showing up in the guide when "subscribed channels" was selected. Back then it was the only the sports package showing up. Now there is no real difference between all channels and subscribed channels. If you click on the channel, the screen you are not subscribed to this channel is displayed. I tried to autocorrect and rebooted the STB, but no difference. If you run the self diagnostics under menu>Customer Support>Self diagnostics everything looks fine except the package (last item). It says (I'm at work now, this is from memory) Prime HD, Ultimate and Prime HD, DVR, On demand. We only have Prime HD. Should Ultimate be there? Anyone with Prime HD want to run the test and confirm? Could this be why the subscribed channels showing all channels because the guide thinks we have ultimate HD?
Thanks