I cannot record a particular show appearing on a local PBS station beyond the time the show is on. The show is EastEnders & it comes on every Sunday night. There are 2 different episodes, one starts at 11pm & ends at 11:30, the 2nd show starts at 11:30 PM & ends at midnight. There are no episode titles, It appears simply as EastEnders for both time slots in the program guide
When I set up the series recording on my FiOS DVR, I set it to record a specified length of time after the show ends, so I don't miss any of it in case the show runs long. The problem is that although I have set it up correctly, the DVR will not record for any length of time after the 2nd show ends. I have tried setting it to record 15, 30, 60 & 90 minutes after the show ends & it always stops recording just at the point the 2nd show ends. I know it is not the actual DVR at fault as I tried this on both of my DVRs & the same thing happened. Also, this is the only show that I have a problem with. Other shows that I have set up to record longer, do so without a problem.
I have spoken to FiOS tech support several times about this issue & can't resolve it. They said they get calls from customers with issues like mine from time to time, but don't know what the problem is.
Could this have something to do with the way the PBS station communicates it's program guide to Verizon? If so, what exactly is the issue? Is there a fix?