Recordable DVR machines
As recently as a month ago, I was able to burn shows that were recorded on my DVR to blank recordable DVR disc. As of a few weeks ago, whenever I try to record a show on my Panasonic DVR Recorder...
View Articlefios tv movie rental
I have rented many movies from Verizon Fios, but continue to have the pixalation problem and the sound goes out when it does, Really hard to watch a movie when it does it repeatedly thru the whole...
View ArticleMcard losing Certain Channels July 2015
Who the question is directed at:If you are an MCard user and have recently lost your FX channels including: FX, FS1, FS2, BTN, FBN, Fox News, NatGeo, NatGeoWild, FXX, FXM, FCSA, FCSC, FCSP, Fox...
View ArticleTNT Recording
Starting about a week ago (around July 9th maybe), TNT shows stopped recording on my DVR box. This apparently affects all shows I try to record on the DVR. Don't know if any other channels are...
View ArticleSome channels down (FIOS TV, 400-407, 412-413), tech callout required,...
Called in to report an issue. Select channels (some PayTV some not) coming in with heavy pixelization 9to the point that it's a black screen with some blocks of colors) and choppy/distorted bursts of...
View ArticleQIP-7232 (FIOS/Motorola DVR model) HDMI message displays every 15 seconds on...
The FIOS (Motorola-branded) DVR connected via HDMI to my new Sharp Aquos TV seems to be handshaking or reconnecting every 15 seconds, resulting in a textbox in the upper-right hand corner of the TV....
View ArticleI returned my FIOS equipment. Why can't Verizon find it?
I disconnected the FIOS service by moving from Newark to Fort Lee. I put all two of my FIOS components (wireless router & HD Set Top Box) in the Verizon supplied box with the Verizon supplied...
View ArticleCableCard Problem - No more Fox channels - Copy Once Flag Turned on
All the Fox-owned channels are copy-once, except for the local Fox affiliate. FX HD (EAST)Fox Sports 1 HDBTN HDFox Business NeFox News HDNational Geo HDNat Geo Wild HDFXX HD As a result of this...
View ArticleSAP(secondary audio programming) on Unimas doesn't work for MLS on Friday.
I've gotten nowhere with Verizon chat and phone support on this issue for multiple weeks. MLS has a deal with Unimas to show Friday night games in Spanish, with SAP available for the English language...
View ArticleRefresh STB Name in My FIOS Mobile Remote
My Verizon install named my STB's incorrectly. I figured out how to update the STB name online and then refresh the name in the media client settings in the STB's themselves. How do I refresh the names...
View Articlevms 1100 fast forward & recording single shows
I have had almost every service. I am new to FIOS. When I fast forward a DVRed TV show and then hit the play button it seems to jump ahead a few seconds. I then have to hit rewind or the back button....
View ArticleSound but no TV picture
I can play a DVD and there is audio and video. When I try to view just the TV and get audio most of the time but not all of the time and no video. Everything was working fine until Sunday 7/19....
View ArticleWhy do credits on shows/movies flutter/pixelate?
For about the last year or so, whenever I watch a show or movie on FIOS, and the end credits roll, the typography "flutters". The type goes from being clear as a bell to a pixelated mess, and back. It...
View Articleprism tv and phone lines
We recently had prism tv installed. I asked the tech if the phone lines would be ran through the prism as our phone lines went out three times during the install. He said no they ran separately. As it...
View ArticleOff Shore Customer Support Sucks - HELP PLEASE
Dear Verizon, Your offshore customer support center sucks. I don't understand why you hire people who can't freaking understand english. I called in with a double billing issue I found on my latest...
View ArticleQuantum Media Server Loses Saved Shows and Reboots
Back in Jan-2015, I upgraded to the Quantum service with one media server and two clients. Everything worked generally fine until a week and a half ago. Suddently, all saved shows on the DVR...
View ArticlePixalation of TV when I get a message on my Verizon IPhone
My wife and I have noticed the TV on the HD channels gets pixalated when we get a message on our IPhones. I pay a lot of money for Verizon services and we are rather annoyed at this problem. Is there...
View ArticleNo internet access
My Verizon FIOS modem stopped working and I do not have internet access. I reported the problem and they could not fix it remotely. Now they are telling me that a technician can come after 4 days at...
View ArticleEquipment rental fees, I have two boxes one a DVR, why three rental fees?
The old CRT TV in the bedroom died and I replace it with a new LCD HD one. That necessitated swaping out the old SD box for a new HD one. The website was confusing so I gave up and went to the...
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