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Channel: Fios TV Technical Assistance topics
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Verizon VMS1100 unresponsive

So I've been having an ongoing issue with my box...it turns itself on but won't let me turn it off or watch FiOS TV.If I switch over to my box it displays the usual "press menu to watch FiOS TV" as it...

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TV service without set-top box

Hi,I was looking into ordering fios TV without having to order a set-top box. But the online Chat agent tells me that I need to order at least one set-top box. Since I have a TiVo capable of taking a...

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Can't pay bill online.

First it said my bill was paid. Then I received a late notice. Now when I click "pay bill" I get the error message "We are currently experiencing difficulties with this payment application. Please try...

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verizon FIOS TV App on XBOX 360

Verizon FIOS TV app not working on the xbox360. ;1=> Verizon told me They do not fix issues on the xbox2=> They repeatedly told me it is working on mobile phone, tablet & pc, so my xbox is...

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Video Streaming on Android TV

I have a question and was hoping someone had input.   I'm contemplating on ditching my current cable company and going to an Android TV product.   I understand I will be able to stream anything...

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Terrible Customer Service

 I recently deactivated my service with verizon, because I was moving. I cancelled my service until the end of last month -  I was moving out on the July 29th. The representative told me it was good...

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Watching Recorded Shows

Has the idea for the ability to watch recorded DVR shows (on our DVR) on something other than our TV's (such as our laptops when traveling away from home on business) been looked at by anyone?

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Another equipment return another delay in removing it from account

This is the fourth time I have had to deal with an equipment problem which required swapping out existing equipment.  I received the replacement DVR in the mail and returned it and it has been received...

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CNN HD,,,,,problems with signal/feed?

I am in the SE part of the US - SWFL to be exact. I am wondering if anyone else might be experiencing signal issues with CNN HD? It seems like it skips and freezes up momentarily several times within a...

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Where do we get a cable card in Dallas Fort Worth? Store do not carry FIOS...

Just ordered a Cablecard over the phone and was told to take my order to the local Verizon store to pickup my cable card.   The Grapevine store told me that no stores in Dallas Fort Worth carry ANY...

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DVR Content Wiped Out - Verizon Keeps Quiet About Known Problems.

While watching a recorded program on my FiOS Quantum MediaServer DVR, the show froze for about 20 seconds, and then the Media Server rebooted. It was back about 4 minutes later. Live TV was ok. I...

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Playback issues...

I've been having playback issues--the show will freeze/pixilate while playing.  It plays fine when watching ondemand, but recording from the channel is awful.  It's just the syfy hd channel that's this...

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Sundance HD changed from 735 to 733 in Delaware but Tivo will not tune into 733

Have  a Tivo XL4 with an M streaming card, 4 channels at a time recording.  Tried to get love chat to explain what was happening, they claim my cable card won't do mpeg4.  That is wrong. Please help me...

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Local TV channels

Hi, I currently have Internet services only with Verizon FiOS.Since my TV is not in the best position, an indoor TV antenna is not working properly for us so I was exploring the possibility of getting...

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Deleting multiple episodes of a show at once from DVR

Since the last FIOS upgrade I can't find a way to delete ALL episodes under a show, before there was the option to Delete AL.  I have a recorded show that recorded 39 episodes and I want to delete them...

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Universal remote - volume doesnt work with new Samsung tv

I was told these are universal remotes from Verizon.How come I cant get the volume to work with my Samsung tv? How do I make this work?  There are tons of codes listed. I tried the hold down the Ok...

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Is The Slowness the DVR or the Remote?

I mainly watch DVR'd shows.  The inability of the remote to stop when I'm fast forwarding or rewinding, pause, or even get into and out of recording a new show drives me up a wall.  I currently have 3...

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Slow Motion Problem

Slow MotionPress , then the or buttons to see the action frame by frame.  The slow motion in reverse is working when i Push the back button, but the slow motion/frame by frame going forward does not...

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New router won't play TV

Hey all. My router died. Lightening maybe? Anyway. I had a new on laying around. Same  brand and type. I have been  able to connect to the internet but my TV won't work. I have FIOS Quantam and when...

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Can I transfer the Cisco CHS435hdc recordings to a PC

I have researched this and it seems that it is possible for some of the Motorolla Boxes, and I have downloaded the Exdeus STB firewire driver package and followed all installation instructions but they...

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