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Ultraviolet fail

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I recently opened an UltraViolet account and purchased the English HD/HDX versions of 4 movies online: Fury, Interstellar, Jupiter Ascending, and Lucy

 

I then linked my UV account to my FiOS account and tried things out.  Terrible results below.

 

On the FiOS web site:

  • Interstellar is greyed out; clicking it yields "We're sorry; the UltraViolet title you have selected is not authorized to be viewed on FiOS TV at this time. Please visit myuv.com for a list of alternate viewing options."
  • Fury, Jupiter Ascending, and Lucy show up in SD 

 

On my set top box:

  • Interstellar doesn't show up
  • Fury and Lucy show up in Spanish only (titles even say "(En Easpanol)")
  • Jupiter Ascending shows up as the DVS version (narrated for vision impaired) 

 

Opened a ticket with Verizon: After various relinks, resets, refreshes, etc. they said it's UltraViolet's fault

Opened a ticket with UltraViolet: They said it's Verizon's fault

Opened another ticket with Verizon: They say it's either UltraViolet's fault or most movies just don't work this way.

 

Bottom line: FiOS / UV integration is currently junk. Wouldn't wast time with it.

 


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