IPC1100
Just received the new IPC1100 STB and am having trouble connecting a Vizio soundbar to it. With the old QIP STB I had to go into the white screen and change the output to L-PCM and the soundbar worked....
View ArticlePixelation issues with VoD
Getting pixelation and sound dropping through ALL of certain shows.I have read through the forums: I've checked my wiring, I have tried playing with the AC on and off... everything I have seen here,...
View ArticleCan't sign in to HBO GO or Showtime Anytime
Is anyone else not able to sign in to HBO GO or Showtime Anytime for the last few days? I've logged in fine for a year or so, but a few days ago it started freezing up on the screen after you enter...
View ArticleWhenever I use On-Demand it says i need to activate my box
Whenever I begin to watch On Demand, A screen comes up that says i need to start cable service for this device. It says this: In order to start cable service for this device, please contact your cable...
View ArticleMy FiOS remote control controls everything except channels
When I try to change the channel with my remote control, the TV doesn't respond. I reprogrammed my remote control and it still doesn't work. It turns the TV off and on and controls the volume and...
View ArticleHow to display channel on my TV box?
I am a new Verizon customer, the tech had installed a TV box for me.From the display at the front of the box, it shows timeI rather to have the channel being shown ( it is more useful to me ) How do I...
View ArticleHD Channels Freezing
We have had issues with certain HD cahnnels freezing, specifically 551 and 618. When they freeze, you can go to the non-HD channel and all will be fine except for the fact that you don't have HD now....
View ArticleTwo TV connection
I have one tv connected via hdmi and another via coax. TVA are located one in the living room and the other in the kitchen. The tv by coax does not have a sound when I turn the other off. When I...
View ArticleMY Fios iPhone app issue
Hello, I have a iPhone 5s and I am having issues with my fios app. I am able to get my email,My Bill, DVR,Tv listings but I am not able to get Calls, Call Logs and Voicemails. I was wondering how can I...
View ArticleQuantum TV Playback, Pause, but Resume is not an option
I thought it was me . . . forgetting to hit pause but I paid close attention and this is what keeps happening.Play a recorded show, hit pause, leave the room for a period of time, I come back and try...
View ArticleMvs stopped
My new mvs stb has. Stopped working. and gives the message that is not the STB with an error message 1100. And tells me that the problem is corrected reboot and turn tv. Back on. Does anyone know what...
View ArticleSelf Install Set Top Error Code 6202 during configuration
We received our new Quatum VMS box and the 2 additional set top boxes. The main Quatum box installed perfectly. The second box also installed perfectly. But when I attempted to install the third...
View ArticleFios App - Streaming TV #s
Hey all - random question, does anyone know or can check how on the Fios App the streming numbers are caluclated, the sampling, etc. Does anyone have any information on this or how it works? Pic below:...
View ArticleWatching free TV Shows using On Demand and Activation Message Blocks Screen
I self-activated my FIOS in our new house about a week and a half ago. Everything works perfectly fine... until we want to watch anything off of On Demand. Regardless of what we watch, the "please...
View Articlelikes and dislikes
I'm in about a week from Optimum and I'm very impressed with my package. Ultimate + premium for over $130 less than I paid, plus lifetime guarantee no rate increase. The picture is about the same no...
View ArticleFlick Photo to TV
Just upgraded to Quantum TV Service and I noticed my apps no longer have the flick photo to TV option. Has anyone else have this issue? Is there a resolution or workaround?
View ArticleVMS Client Channel Buffering Problem
I just received my new Verizon VMS system which includes 2 client units. I hooked everything up and all was working as it should except that when watching live TV on the two client units, it will not...
View ArticleFiOS Quantum Media Client 720p Only???
Does the FiOs Quantum media client only support 720p? The video settings currently only provide options of 480p and 720p. I find this very disappointing if that is the case. My old media client...
View ArticleFulfill your TOS
-----NOTE-----This message was orginally posted in the Idea Exchange. It was incorrectly moved to the FIOS TV Technical Assistance page.------------------- On April 28, Netflix and Verizon signed an...
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