I wish Digital Voice Support would resolve my issue.
Moved to Home Phone (Landline or Digital Voice) board for greater exposure
View ArticlePicture breaking up on tv all the time.
Had a verizon peron out here and he cut the ends of the wires on both my tv reciever locations. I knew that wouldn't work. Both TVs break up with picture and sound and it has been going on for over a...
View ArticleHDMI stopped working - "compromised" - happened for the 2nd time
I have a Motorola set top box Model: QIP7232-P2. I have an older Sony HDTV (circa 2004) with only one HDMI input. I have 3 different things that use HDMI including the cable box. When I got the 3rd,...
View ArticleCharged for HD set top box when we orderd only a Standard top Box
When we were choosing between the boxes for the TV, we chose the Standard one because it was free and we rarel watch TV. We just got our First bill and we got a $29 charge for the rental of HD box and...
View ArticleDVR and higher functions stopped working
I'm assuming that since I have been on hold for 25 minutes now, this is a known issue, but I wanted to post it here for anyone else having this problem. My box reset around 2:20 am EST. When it came...
View ArticleDVR Backup
We have a DVR box on the fritz and will be replacing it. I was unpleasantly surprised that we cannot back up our DVR? With In Home Agent, Verizon Media Manager, thie ability to watch these recording...
View ArticleP265 Remote & Sharp 60" TV Problem
I have a Sharp 60" TV and the p265 remote seems to have a hard time controlling it. When I use the remote to do anything (adjust volume, change the aspect ratiio ie: wide, cinema, zoom etc.) the p265...
View ArticleReturned HD SET TOP BOX but still being charged for it!!!!
I canceled my FIOS TV service on June 20th, and received the return kit on July 1st. I dropped off the package at my local post office on July 5th, as it was instructed on the return kit. I boxed the...
View ArticleRemote DVR DOESN'T EVER WORK
I'm lost Verizon... no one ever seems to be able to help me but my remote DVR never works. I can get it working when I restart my cable boxes but that is only temporary as the remote DVR stops...
View ArticleFios hd channels
I have been having problems with some hd channels not coming in at all and others become pixelated with audio problems. With preseason football on it's starting to upset me. Anyone have a fix I can do...
View ArticleMy Verizon iPhone app error message....
Recently, when trying to access schedule or recorded programs on the My Verizon iPhone app, I get the following error:Mandatory Field Not Supplied. Does anyone have an insight on what's causing this...
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Cannot remotely connect to FiOS DVR/STB via web and iPhone app
Whenever I try to access either of my STBs/DVRs throught my Verizon FiOS TV iPhone app or the FiOS DVR webpage, I get the following errors: By the way, the coax for the Living Room is split to support...
View ArticleSTB hangs and screen goes blank at menu
This is my second STB which has done this. I'm using all Verizon approved cables and the brand new provided power cable. If I reset the STB and leave it at the menu for example, the screen after a...
View ArticleChannel subscribing
I have been a fios subscriber for a month and have prime hd. All of the sudden it's asking me to subscribe to Hallmark and Fox News, channels I had been looking at for the month. Is it an error??
View ArticleSTB powering off?
I have a Motorola standard HD STB in a bedroom that I normally leave on continuously as I have a Slingbox connected to it for when I'm away from home. Lately the STB shuts off after about 4 hours of...
View ArticleHow to give kudos for a call center employee
I want to tell the right person about how an employee named Andre Baylor went out of her way to solve a complex problem. I asked her how to give kudos, but something went amiss. Can you please help?
View ArticleMultiroom HD-DVR powers off
I have a multiroom HD-DVR in the living room, it is plugged into a power strip along with the TV, Bose system, and bookshelf stereo. We leave the HD-DVR and Bose powered up all day, playing one of the...
View ArticleVerizon Tech support
I am trying to connect the TV directly to coaxial cable without a box. I should be able to get local channels but the TV get no channel. I called Verzion Tech support. They kept telling me because I...
View Articlecustomer complaint
My name is jeffheath3. I have 4 devices in my living room attached to my Verizon TV. However, the Verizon remote only has 2 programmable buttons. So, I went and bought a six button remote for all my...
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