Will be Droppng FIOS Service
I want Verizon to know that when my contract is up I will be dropping the service. I can't believe how lousy the service is for watching from my DVR. I cannot watch anything from my PC which is on my...
View ArticleError FM0093- Can't program DVR from phone app
Can't program my DVR remotely from the Fios App
View ArticleUpgrading equipment.
I have had Fios for 4 years. If I renew for anougher 2 years, should I be thinking of replacing converter boxes and remotes with newer equipment?
View ArticleDVD & TV Problem
My dvd player is connected to the TV. However, when the TV is on, the DVD disc doesn't show on the screen. Pressing the TV Input (A/V) button on the remote does not change the HD setting to A/V...
View Articlelocal fox station football broadcast in Spanish
For some reason when I watched the Steeler's on local fox station, the broadcast feed was always in Spanish. Halftime show was English. Does anyone else have this problem, if so what do I need to do??
View ArticleVerizon Adapter Box
I love that I have a no charge Verizon adapter for my one office TV. But I was wondering if there way anyway for you to be able to use the Guide with that box? Nothing pops up when I click the guide...
View ArticleTech Support
Everytime I try to watch an episode on any network online after I sign in to watch I recieve a message that states ex. VH1 subscription required.To watch VH1, you must subscribe to a FiOS TV package...
View ArticleNeed to replace my VERIZON remote
My Verizon TV FIOS remote no longer works. It is modelRC1445302/00B3139 23816051 Please advise how to exchange/replace it. Thank you,Teddy (Seidenfeld)teddy@stat.cmu.edu412 833 7335
View ArticleViewing DVR outside the home?
I'm out of my house for a few months due to a fire. The FIOS is still operating. I have Quantum. I see many articles about watching your DVR'd shows outside your home, but not a one tells you how. I...
View ArticleCan I use my own Motorola 6416 with Verizon Fios?
I'm thinking of buying a Motorola 6416 (or similar) DVR on eBay to use with my Verizon Fios, so that I can save the monthly rental fee. Will that work? Do I need a Cable Card from Verizon?
View ArticleTHE WORST CUSTOMER SERVICE I HAVE EVER HAD
I have called eight times in the past week, been hung up on twice, and have never had my problem directly dealt with or even answered correctly. I have had two "promised" calls from supervisors that...
View ArticleVR mode for Fios mobile?
Hi, Any plans for a VR mode for Daydream View owners (and other systems) in the Fios mobile app? Just like Netflix VR and HBO GO VR, it would be make it possible for some of us to watch DVR'd shows and...
View ArticleSet top box won't power up. Sent new box without power supply. Kidding me,...
It is the power supply that is the problem. Meanwhile, I cannot watch tv with this box. I want bill consideration or I will look at other options for internet, tv, and cell service.
View ArticleDefective Equipment Replacement Charges
I was pretty shocked that when I needed a replacement for a Cable Card that was new in our house & had never worked Verizon sent 2 replacements. Even more baffled that I'm being charged $4.99 /...
View ArticleBonus Reward Visa Card Never Received
I spoke with a customer service associaton in November in regards to modify my account to better accomodate my viewing preferences along with affordable billing. After he was unable to do much to...
View ArticleSet Top Box Keeps Rebooting On Its Own
I tried to access On Demand TV and my set top box automatically rebooted itself. And it now has been rebooting itself continuously for the past 2 hours. The tv in the bedroom did the same thing when I...
View Articleverizon customer service SUCKS
My cable is not working. I have been on the phone waiting to speak to someone who can resolve this issue FOR 90 MINUTES. Who keeps customers on line for 90 minutes playing their annoying music...
View ArticleSet top box continually rebooting
After selecting a program to watch from the Search menu, my set top box is now restarting every 10 seconds. During the restart it says "click menu to watch Fios", if I click Menu the box restarts and...
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