Channels unavailable - Verizon unable to reprogram
Hello All... just wanted to see if anyone else has experienced this issue and if so, what was the resolution. The problem started on Friday night while watching TNT (channel 551). Mid program, the...
View ArticleVideo On Demand quality is spotty and inconsistent. Support response was...
We rented a comedy a couple weeks ago. As soon as the video began playing, it was pixellated and the audio was garbled. Regular TV was working fine. We called and got the video (hopefully) removed from...
View ArticleUsing Ethernet Port on IPC1100 - No Video
I was wondering if anyone could help me. I do not seem to be getting good signal strength on my two upstairs TVs. I eliminated unnecessary splitters, checked the connections, and replaced the coaxial...
View ArticleMSNBC has lost sound
For the second time MSNBC has lost sound in the past couple of weeks. What gives?
View ArticleDVR TIming Error
I am tired of the DVR starting and ending late on programs I DVR. I understand the problem. The clock in the DVR is set (quite accurately) to real time. The program is being sent in real time, BUT, it...
View ArticleFIOS Quantum DVR Transfer Question
The rep that I spoke with on the phone told me that I would not lose any of my current DVR recordings when upgrading from my MR DVR to the FIOS Quantum DVR - can anyone confirm this to be true? From a...
View ArticleMy 1 year old just ordered On Demand
I am writing this because about 5-10 minutes ago my 1 year old ordered something from On Demand. She was playing with the remote and somehow ordered the Alice Cooper program for $10. I tried calling...
View ArticleVerizon Fios Quantum set top box crash
2nd media server crash in 6 months, 5th stb in a year. Why so many dvr failures? Does anyone care? Sure you get a new box but you lose all your recordings and you have no tv for 2 days. What is...
View ArticleFIOS MOBILE APP NOT WORKING FOR WEEKS!
All I go to watch live tv on my android samsung smartphone and the samsung tablet with the same error appearing on both devices. This occurs even after unistalling and reinstalling it. ERRORWe...
View ArticleNo Live TV, But On Demand Works.
I really hope that someone can help me. I have tried support, however they are either unable to understand what I am explaining or they have never seen this problem before.We did the self install on...
View ArticleWUSA 9 Missing from Direct Cable
I have 1 TV that does not have a cable box but have attached it directly to the cable (5 others have cable boxes and work fine). . I get local HD channels fine on the 1 TV and have been doing so for...
View ArticlePicture too big for screen on sd channels only
I have been searching for this topic but nothing showed up with my issue. I recently became a new Verizon customer. Had dish previously, dish has a feature on remote that changed format for image...
View ArticleMoving, need some tech advice
Happy fios customer here.I will be moving to a bigger house in over a month and starting to think how to do the new setup.I currently have 3 TVs, Cisco boxes, whole home DVR, 75/75 Internet. In the new...
View ArticleDVR keeps updating during prime time
Why does my DVR keep updating during prime time? This is extremely inconvienient & annoying because it always makes me miss approx 2 - 5 minutes of my recordings!!!!!
View ArticleFrustrated with Continuous Reminder Emails/Messages to Return Equipment
So, I moved a few weeks ago. Was keeping my Fios. Initially was going to to do move the gear over, myself, but that changed when I realized there wasn't a 2nd cable drop in my new place. So an...
View ArticleIs service degrading in NJ?
I ordered American Sniper in HD. I received a pixelated mess with garbled audio.After years of quality service, my DVR recordings have frequent stop-action moments and sometimes recordings won't play...
View ArticleFIOS library content never plays on tablets/laptops/PCs
I was able to watch movies that i have purchased from FIOS on my laptop about a year ago. Since then it has not worked, not on windows7, 8, or 8.1, or android OS. not on IE, firefox, safari, or...
View ArticleOn Demand not working on 2 out of 3 set top boxes
I have three DVRs - all individual DVRs, not networked together (whatever you call that). They are all connected to the base station in the basement by coax, all in the same way (as far as I know)....
View ArticleFIOS on Demand
I have spent 1 hour and 20 minutes on a call because an on demand movie would not play - it plays the preview and then just stops. The movie is Wedding Ringer. After 60 mins holding, I spoke to...
View ArticleResume play for On Demand STILL not working???
I just subscribed to the new Fios Quantum TV, and can't believe we can't resume playing an On Demand program!! This IS 2015, right??? I searched the forum, and see that this has been an issue...
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