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Resume play for On Demand STILL not working???

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I just subscribed to the new Fios Quantum TV, and can't believe we can't resume playing an On Demand program!!  This IS 2015, right???  I searched the forum, and see that this has been an issue for....years???  This is the most basic of functions that has existed since the beginning of dvr's and On Demand services, and no other cable or sat system out there now has an issue with this. My son and I have tried watching the same show 3 times, but we have to keep starting from the beginning, and we've just given up.  Also, half the time I try to access an On Demand program, the system freezes up, and I can't watch anything.  Absolutely ridiculous for the price we pay for service.  Are we getting credited for not being able to use some services??? 

 

Oh, and I've seen on commercials that you can pause live tv in one room, and resume in another.....how exactly do you do that?? 

 

I'm embarrassed for Verizon.  I just moved and switched to Fios, from Xfinity, and wow, what a downgrade in features!!  Verizon makes such a big deal about their Quantum tv, but quite honestly their platform feels light years behind Xfinity.       

 

Are there any Verizon reps that actually read these posts and listen to their customers?  I'm seriously considering jumping ship after just a few weeks.  


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