Totally ******* inept installer AND supervisor ... two days, no service...
This is all rhetorical because there is no fixing your company: Installer spent 6 hrs trying to get fios tv to work and finally gave up and told us to follow up with his supervisor the next day. The...
View ArticleGift Card Post Card Without PIN
I recieved my gift card, finally, and also recieved the security postcard that was supposed to have a pin on it. However, the pin box is left blank. The login information only has a password that is...
View ArticleTemporary Signal Lose on Switching to OnDemand
This happens on both of our TVs (Panasonic and Sony) and our Optima HD projector: when we switch from live TV to OnDemand or back, there is a lose of signal for a couple of seconds and the TVs notify...
View ArticleIPC1100 Cable Box Question
We recently got an IPC1100 cable box. My son is complaning that the LED numbers are too bright at night. Does the display have any adjustments to dim the lights (other than covering it with a box which...
View ArticleBlack Screen, Audio Only
The past couple of days I've been having an issue where I am only getting audio and no video (just a black screen) on at least one of my set top boxes.I can use all the menus, the guide, and watch DVR...
View Articlewatching Flexview content offline
I've downloaded to my daughters tablet some movies purchases from verizon and now I can't figure out how to access them if there is no WiFi access.I know if WiFi is available you can use the fios...
View Articlebrowser programming for tv listings is problematic
Chrome does not show tv listingsInternet Explorer shows listings, but behaves non-deterministically when trying to see details or program a recordingFirefox apparently is the only browser I have that...
View ArticleFlexview movies purchased request license # since i own movie
We are talking about moving. Unfortunately where we are moving to does not have FiOS, I need my license # for all movies i purchased. Especially since I don't see a flexview app that can confirm i...
View Article7100-P2 box usb port
am i missing something or is the USB port on the P2 box just there for decoration? what is the purpose of it?
View ArticleGuide Button on Samsung Smart TV not showing Verizon Guide anymore
We have the Verizon DVR box behind the wall, using the Samsung Smart TV provided IR Reader. One day everything changed!! When we use the Samsung remotes (as we always have) and hit the guide button it...
View ArticleError message with Fios TV app
I have been using my Fios TV app with no issues up until now. I am getting an error message that says "We apologize, but we are unable to process your request at this time. Please try again in a few...
View ArticleDVR on play all is it possible to start in middle of list of series programs?
on DVR series recordings for play all, is there any way to start in the middle of the list of shows
View ArticleSTB Going Off
For the last few days my STB ( HD QIP 7100-1 ) has gone off and then a Fios Download has happened to bring back my picture and audio This has happened at least twice a day while I'm watching a...
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Audio Issues
Ok..recently tranferred service and upgraded to Quantum. I use a yamaha surround sound system that connects all my devices to the TV. Unfortunately, it looks like certain HD channels on FIOS now have...
View ArticleOne TV installation keeps dropping service restarts service
We recently moved to a home with Verizon FIOS service and had four televisions installed. I did the wiring and installation myself since that was my line of work before I retired. All four units...
View Article1 Pixelated channel
We have 1 channel that is coming in pixelated all the time. We just added the new /INfo pack all the channels work fine except HD619 accuweather. Can someone check th CO or the VHO for ths channel...
View ArticleABC on demand
Hello, We have been having problems with ABC on demand intermittently. Sometimes it works without a problem, but more often than not that particular on demand channel is extremely pixelated when we try...
View Article"Decades" station keeps appearing on WBZ/CBS Boston
"Decades" station keeps appearing on WBZ/CBS Boston usually when changing from commercial to program?? Picture is also very jumpy on WBZ, cbsboston Channel 4
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