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website TV Listings messed up

Is anyone else having this problem?  My View TV Listings settings at the website My Verizon Watch FIOS are all wrong.  What is on my TV is fine, but the website TV Listings cannot see my set-top box...

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Downton Abbey recordings on DVR won't play

I recorded episode 4 series 5 of Downton Abbey on Sunday evening, as well as the program that immediately followed it on the same channel, but when I tried to watch the Downton Abbey program the next...

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Recording issues

am I the only one having recording issues I have a seasons pass and a number of shows. They never tape!When shows are recorded they get deleted before I watch them even though the memory on the DVR is...

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Please help with PPV Purchase.

I moved into a new home and transferred my Verizon FiOS from the old house to new house.  Becuase I moved counties, I had to send back my old boxes and get new boxes for the new county. Fast...

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Payment options when ordering a PPV

I'm new to Fios-TV and would like to pay directly for a ppv instead of adding the charge to my bill.  When I had Directv thru Verizon, this was an option.  Is it possible to pay directly for a ppv on...

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SD DEFAULT FORMAT

The only option for the default SD TV channel format is 4:3 or Stretch. But.. The "size" key on the remote allows you to have "wide zoom". It would be great if fios would add this option to the...

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One of the frequencies on Verizon FIOS TV does not work, and I can't get...

So I've had two techs out to check the box outside my house where the wire comes in from the pole.  The problem is I cannot get HD TBS, TNT, Fox Sports 1, Comedy Central and many other channels.  These...

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Can't log into Facebook widget

 hi. I can't log ingto Facebook. It keeps same my username or password is incorrect but it is not. How to I fix this. I used to use it but haven't logged into it on the tvs for a while so I don't know...

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VERIZON I want compensation for BETA testing your buggy software!!!!

WARNING to future and present customers. DO NOT upgrade to FIOS Quantum. The only good thing is it can record 6 programs at a time. BUT just try and choose those programs through the guide will cause...

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CUSTOMER SERVICE and Switching Media Servers and the LIE they tell you

Merged with existing topic

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metv reception horrible

Anyone else having issues in the south jersey area with Me TV? The picture is constantly pixalating, skipping, etc. This has been going on for several months now. 

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Need Help! Upgraded to Qunatum, and VOD doesn't have enough credit for FREE...

Help!  Need Help! Upgraded to Quantum, and VOD doesn't have enough credit for FREE programming.  FREE PRGRAMMING.  At my wit's end here.  Called support multiple times.  Got hung up on.  Promises of...

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DVR Scheduling Problem - Second run of Series won't set to Record on...

On our Multi-room DVR, we record the series "Justice for All with Judge Cristina Perez" at 8:00 - 8:30 am on FIOS Channel 509. We would also like to record different episodes of   "Justice for All with...

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LABOR CHARGES?!

I am usually a very patient and calm person, but undisclosed billing charges can push a person's buttons. In January, our TV would not work for some reason. We suspected that some wirings may have been...

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Connecting Smart TV to network

I'm having a problem connecting my Samsung Smart TV to my network, no one can seem to help. How can I get the settings to put them in manually. Samsung says get in touch with Verizon and they say get...

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quantum dvr hangs on the hour

Since installing the new quantum dvr network I have had problems on the hour with the responsiveness of the set top box. I am unable to change channels for several minutes. The problem seems to only...

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On Demand

Is anyone having issues with on Demand for Starz  & the show Black Sails.  There is not sound or picture. Thanks!

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Switching back to DirectTV first chance I get.

DVR cuts 3-5 mins off the tail of recordings. LIVE shows are cut short if games run long. When told to record "first run", DVR records everything filling up with 80 episodes of Top Gear, many of them...

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so frustrated - still no sound!!!

I have tried everything. i've called verzon support numerous times.  they do some things remotelt, the sound comes back on, for maybe a day or a few hours, then goes out again.    i have picture, but...

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Channel 478 (RT) Sound is Garbled

How do I report channel content issues, so they can be fixed at the source?

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