Quantcast
Channel: Fios TV Technical Assistance topics
Browsing all 7936 articles
Browse latest View live

Amazon picture freezing over and over and over

Fios support is useless. I don't know why I bother calling, they say the same thing - it's not our fault. They seem to think that if they make watching Netfix or Amazon unbearable we will watch their...

View Article


FiOS TV Search

My daughter likes ABBA.  So, now having FiOS for about a year, when searching "ABBA" I find that only religious programs including 'Abba" in the title or description and the actress  'Hiam Abbass' are...

View Article


new release issues

I have two TVs going on and off since the new release. They sometimes rest 5 times a day. I have high end cables and a sony and panisonic tv. We are getting to the point we are unable to watch shows. I...

View Article

Image may be NSFW.
Clik here to view.

Outside wiring for FIOS TV

Verizon set me up for FIOS internet and phone.  I added FIOS TV and was sent a self-install cable card.  I believe the outside wiring needs to change but I can't find any wiring diagrams to go all the...

View Article

Can't See Time Remaining on DVR Recordings

When I watch a recorded show, I used to (before upgrading to Quantum) be able to hit the info button on the remote to see how much time was left in the recording.  However, the button is unrepsonsive...

View Article


No Set Top Box / Channel Guide

We have the old TVs that require a Set Top Box to watch TV. With them, we can view the Channel Guide to see what's on.My question is, if we buy a new HD cable-ready TV, can we 1) drop the Set Top Box...

View Article

Video On Demand Pixelated Screen Issues

My Fios TV video/audio is fine on Live TV and on recorded DVR shows (both HD and SD channels).  When I attempt to use Video on Demand, the images/sound are pixelated.  If I rewind the program, the...

View Article

Verizon Fios Remote Not Working

I am unable to find the code for my universal remote. I have the P265 and my tv is a vizio Model #E600i-B3. I really need some help as the codes on the manual does not work.

View Article


Can't remove old dvr from my online equipment list.

Switched out DVR a while back.  Named new DVR "Den".  The old DVR named "Living Room" still shows in my equipment list and is the default when clicking on any manage button or recording a show online....

View Article


Splitting a FIOS tv signal

I read a few old posts from 2009 about splitting my tv signal.  Verizon installed a new connection for me a year ago.  I wasn't happy with how the installer did the new cable.  Since then I had to...

View Article

Latest Update for VMS1100

I see there was time invested in completely overhauling the color scheme (which I hate now), but we still dont have the "set reminder" or addtional storage feature that we had with the old boxes. I was...

View Article

No Audio When Recording from FIOS DVR to DVD Recorder

I get video but not audio when I record from my FIOS DVR to my DVD Recorder. When I turn to my input channel on my TV, I can't even get audio then, only video. I've swapped my yellow/white cable...

View Article

Image may be NSFW.
Clik here to view.

"Press Menu to Watch Fios TV" logo-turned off but came back!

I hated that logo that would appear when I would turn my TV on that says "Press menu to watch Fios TV. Otherwise turn your TV off." I looked through all the settings and options and finally found out...

View Article


wireless set top box

when is verizon going to start offering set top boxes not needing coax?

View Article

WatchESPN unauthorized error but I am authorized

WatchESPN won't let me watch anything except ESPN3, even though I am subscribed to the other channels. I still have access to them on my set top box and the FIOS app. Both Verizon and ESPN told me to...

View Article


Any way to stay in a Favorites list with each use of the Guide?

Each time I enter the Guide the filter reverts to All Channels. Is there any way to have it automatically go to one of my Favorites lists without having to specify this manually within the guide (via...

View Article

Menu button is unresponsive

Suddenly, for no reason, the menu button does not turn on the tv. What should I do?

View Article


Flashing screen messages

Problem 1:When the batteries in my remote get down to about 80% of their original charge, every time I press a button on the remote, a flashing battery icon pops up with the message "Replace remote...

View Article

No FiOS TV (cable box, or cable straight into TV) but Internet & Phone work

So has anyone had this? Here in Tanpa area, my FiOS Quantum Internet works, my phone works. But TV is out, period. No box works. Cable wire straight into the TV doesn't work. The only way I get any...

View Article

Limited to 30 minute live rewind after the Nov. IMG 1.9.7 update.

After the Nov. 1.9.7 Update here in Northern Virginia, my Cisco DVR will only rewind back live TV 30 minutes. Before the upgrade it was 1 hour. Has anybody experienced this? After many calls to Verizon...

View Article
Browsing all 7936 articles
Browse latest View live