Here's a question. Since I have fixed my issues that I was having with my Quantum service by getting the Quantum gateway. Why should I have to pay the 6.99 rental fee for the Quantum gateway. Since without it my service will not work as expected.
I worked with my local tech support team out here for months trying to get this issue resolved, ended up resolving it myself at an extra cost per month. Not cool VzB. I think you should remove the rental fee.