IOS app can't cancel scheduled recording
Thr FIOS IOS app has recently lost the ability to cancel a scheduled recording. I can schedule a new recording but not cancel an old one. The app says it is cancelling it, but the recording remains...
View ArticleRecurring Video on Demand Failures
For months our VOD videos and audio do not play properly until we reset the top box. After resetting our entire system and waiting several minutes, we can restart and watch the video that was just...
View ArticleFiOS TV- Search for Show
Complaint/Observation post Oct. 15 UpdateI've been doing my regular searches since the "update" on Oct. 15. Before the update when I did a search of "College Football", all the upcoming football games...
View ArticleFIOS TV
I spoke to customer support for 1 1/2 hour trying to get my guide set to Subscribed Channels. It kept defaulting back to all channels. The tech kept putting me on hold to talk to the programmers. The...
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Stereo vs. Dolby 5.1. Please fix the VOD program descriptions!
I was browsing the video-on-demand section on Verizon FIOS and it seems that some msguided genius programmer had the bright idea to globally replace the word "stereo" with "Dolby 5.1". Product...
View ArticleHD channels 507 and 509 audio problems.
HD channel 507 has the wrong audio and channel 509 has the correct audio, but in spanish. Any suggestions?
View ArticleChannel Guide and DVR Menus updates
I've been away for a few days and returned to find the Channel Guide and DVR Menus changed. Definitely, NOT GOOD! Can't think of any other way to describe than HORRIBLE! Just called Customer...
View ArticleHBOGO Activate on Samsung Smart tv continously
every other day or so when I use the HBO GO app on my Samsung Smart TV it states it needs to be activated AGAIN. I go through the process, sometimes its oky and sometimes it tells me that "can not...
View ArticleYAHOO
Yahoo looks like lots of people feel the same way I hope this means you are going to give us our old menu back or at last fix the new one with"PLAY ALL & DELETE ALL" and all the other peoples...
View ArticleWorst Customer Service EVER!
My fiance and I have had Verizon Internet service for a year as of this month and we decided we wanted to add Fios TV to our plan. We were sent a self installation kit and I received a call yesterday...
View ArticleOld recording on replacement STB
I had to have my STB replaced. Verizon was very quick to respond. I had the replacement in two days. I understand that the replacements are refurbished but do you think it might be a good idea to wipe...
View ArticleUpgrade box without notice
Our cable box was upgraded wtihout our knowledge. We recieved no email, alert message or notice in the mail. After the upgrade, we had problems with our box top. It is very frustrating that this...
View ArticleMotorola 7100-P2 HD STB and IR Remote
Has anyone successfully been able to use a IR repeater device with a Motorola 7100-P2 HD STB box? I have a BAFX Products (TM) - IR Repeater - Remote control extender Kit - Operate 1 to 8 devices! OR...
View ArticleDIY network unavailable?
Is anyone else having signal issues with the DIY network? We haven't been able to watch it two weeks now.
View ArticleWhy did my dvr's stop working!
3 dvr's. Main one works. Secondary 2 say they cannot establish a connection and to check the coaxial. The boxes never moved. Any ideas? We had another provider for over 8 years and never had any...
View ArticleDo I have to have a 2nd ONT for a 2 family home question
Hi everyone question. I live on the second floor in a 2 family private house... The 1st floor just gotten fios installed and the owners downstairs were a little upset with the ONT that was mounted on...
View ArticleFeedback on new DVR screens
Okay, so this seems to be the only place to provide feedback, hopefully someone monitors it. On the new DVR screen you can no longer see how much space remains on the DVR unless you are actively...
View ArticleNew Remote won't control volume or TV on/off
I received a new remote yesterday along with a new set top box. Got the box working fine but the remote would not turn the TV on or off and wouldn't control the volume. I followed all the steps on...
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