Deleting recorded shows
Without warning, I am suddenly unable to delete shows that I have recorded. I can play a recorded show, but unable to delete anything.
View ArticleNew Quantum install, same old stuff
Signed up for Quantum with the "up to 12" show recording.Lost EVERYTHING on the DVR - EVERYTHING!!!!Took 2 weeks to get all the information back in place (all recorded shows gone, no series...
View Articlequantum dvr sound issue
I had new dvr for 2 weeks, when sound started dropping out when I changed channels. It's connected to my receiver thru optical and digital coaxial cables. My receiver is 10 years old and doesn't have...
View ArticleChannel guide icons
Suddenly the icons on the tv channel guide mostly just TV in blue and do not display the channels icon logo, why is this happening?
View ArticleUnable to watch watchtbs.com on-demand content
When I try to watch one of the episodes from watchtbs.com and select Verizon FiOS as my provider, it redirects me to a sign-in page on the Verizon website. When I enter my credentials (which work just...
View ArticleQuantum Client and Firewire
Is it possible to connect a Quantum client to my PC with a firewire connection?
View ArticleWhen will New User Inferface be available on the Arris set-top boxes?
I actually like the new red Fios user interface, and had only had it for a few weeks before my new Quantum TV Arris boxes arrived. However, they are using the old user interface. When can I expect the...
View ArticleIs there a way to show Season and Episode # in guide on Quantum?
I have a relative with Fios and the channed guide shows season/episode number informaion, but my quantum box doesn't show the information. Is there a way to get it to show?Thanks.
View ArticleMulti-room DVR not deleting recording after it was watched from another room.
DVR records and deletes any program fine - as long as it was watched from the DVR.I try and delete a recording that was watched from another box and it errors with a message similar to "recording is...
View ArticleGarbled reception on Channels over 100
Reception on Channels like SyFy and Travel are garbled
View ArticleFREE channel not available
NBA League Pass is free thru Nov. 4 yet I can't view it on FIOS TV. WHY??
View ArticleQuantum TV, no sound from sound bar
I have a harmon kardon SB16 sound bar, connected via fiber to my Sony W850B TV. I just got the new 6 show dvr, connected to the tv via hdmi. My Roku and BluRay play sound just fine, but the Verizon box...
View ArticleSet top box turns off then downloads
About once or twice a day (sometimes more), the set-top box turns completely off and then a minute or so later comes back on. i have to hit menu to get it going and then it has to download which...
View ArticleRouter upstairs+internet TV downstairs=streaming cuts out
Our FiOS router is upstairs, our internet-ready TV is downstairs. When we try to watch Netflix, we are lucky if it connects the first time and we almost never can watch a single episode without the...
View ArticleWeather Channel Widget
What happened to the Weather Channel Widget. It is shown in the latest list of widgets.
View ArticleScreen Resolution
How do I get 1080i resolution? Whenever I turn on a TV show on Fios on my Samsung TV it reads 720/480 60p. I have the STB set at 1080i and TV is set for home use 1080. The TV is incredible with a DVD...
View ArticleHow do I clear my media device names
I am trying to setup my new Quantum equipment but when I select a device name, I get a message the name is in use. Since these are all new devices, the names must be stored somewhere. I don't see...
View ArticleQuantum Media Server Freezing up
I keep having issues with my media server freezing up and rebooting. It has happened 6 times in the past month and jus this morning again. The most recent this morning included freezing up and when I...
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