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Verizon website is HORRIBLE!

Moved to My Verizon Account (Residential) board for greater exposure

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Any way to find shipping label for return equipment?

Hi, long story short, I had to cancel one verizon account and when I resetup a new account, verizon gave me new equipment. The old equipment I returned to a UPS store in the box that was provided....

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I cant change media client name of any of my IPC100 or VMS1100

I recently upgraded to all new boxes and DVR.  When I try to change the client name of the box, such as, mater bedroom, bar, kitchen .. i get a message that says name is already in use.  That is...

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fios mobile on pc or computer

Is there an fios mobile app for pc or computer and do u get the same channels on both eith Wifi?

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Only getting 480p

Just connected a new TV to my STB and I'm only getting 480p.  I have quantum and TV is 1080p capable.  Is this a verizon issue or a TV issue?  Note that on this STB, I have a very long coax cable from...

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LOCAL Weather Channel 49

 What has happened to my local weather - channel 49?!!! If I wanted to watch the weather channel I turn to 119. Now my local channel has national weather information. My dad lives in southeast PA and...

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DVR RECORDING

I have had fios for over 2 years and Im always recording shows.For some reason everything I have set for recoding is being deleted stating Chanel was changed?  Now it was only one show being recorded...

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Remote control not working properly

I have had 2 remotes for years, now both of them have keys that no longer function.  I need 2 remotes to use 1 tv.  Verizon used to replace them for free, now they charge $15 for a remote.  It is not...

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Can not read tiny print from fios channel guide

Why is the print you see on the tv channel guide so small?   I can see the title for the show that is on, but the description is so small I can't read it, and I do NOT have a vision problem.  Does...

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1080P sent on Media Server but 480P sent on Media Clients

My FIOS Quantum Media Server transmits a 1080P signal via HDMI cable to my HDTV. However, the media clients tranmit 480P signals via the HDMI cable to their associated HDTV's.  I rebooted all boxes and...

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FIOS TV: Interrupted TV Service

I basically unplugged my STB to re-order the plugs on my extension chord. After that, I've been experiencing problems regarding the STB's connection to the Video Media Server (VMS). It constantly says...

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Searching for Program Currently Watching

While watching a TV show or movie, is there a way to do a quick search of the same show (replays) that it to be aired in other channels. I was with Dish Network before and they have this feature for...

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Please....stop with the menu colors

So, this morning, the new menu went live, and the color scheme is terrible. Some of the new features are nice, like getting more information on the cast of a movie would be nice (if it wasn't freezing...

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Weather Bug Widget

Within the past two weeks the Weather Bug Widget on all my set-top boxes has worked intermittently.  At first, I thought that it was my set-top box, but when I noticed that it was happening on all 5 of...

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New Channel Guide is Awful

Merged with existing topic.

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Some FIOS Web Programming Interface Functionality Appears Broken

Clicking on a specific Date does not move the listings to that date. One has to continuously click on the Time ribbon arrows to advance the date, which is quite tedious. Clicking the Date ribbon arrow...

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Cannot manually delete DVR recordings (hit OK to delete, nothing happens)

Don't know if it's a remote problem or a DVR problem, though the remote seems to work for everything else.  This started happening a few days ago.  When I pull up my Scheduled Recordings listing, I...

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delete several episodes at once

Ugh! How do I delete several episodes at once with this new stoopid guide? Hey verizon: KISS (keep it simple stupid)....

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Rewind Jump on VOD

So This porblem has been happeneing over the past month and I don't know if this is just my STB or everyones has.First off I have a Cisco CHS 335HDC STB My problem is that recently anytime I have a VOD...

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Ongoing DVR issues - going in circles with Tech Support

I signed up withVerizon FiOS about 6 months ago - constant equipment and service issues from the begining. First i had a Cisco set top box that was re-booting about every 4 to 6 hours by itself - I was...

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