Support page completely wrong!
Spent an hour today chatting with tech support about flexview/multi-view the support page https://www.verizon.com/support/residential/tv/fiostv/guide/flex+view/128872.htm states that you do not need an...
View ArticleHow do you authorize a pc/laptop?
You used to do this with media manager how do you do it now?
View ArticleQuantum DVR - Disappointment
I recently migrated from an "old" three dvr (cisco) setup to what was promised by the sales representative to be a "new and improved" dual deck (wth one media client) service. Needless to say, I'm a...
View Articleactive network ports on back of new fios quantum tv boxes
Does anyone know when the network port on the back of my new fios quantum tv box will be activated? It would solve a problem I have with a wifi dead spot on my porch where I have a smart tv...
View ArticleFios dvr network port
How can I connect the network port on my Fios HD DVR to my computer. Thanks Big_E
View ArticleAudio flickering on and off when watching On demand.
When watchiing on demand movies the audio intermittengly goes out for a split second. this does not happen when watching live tv nor does it happen when streaming netflix through my ps3. I have tried...
View ArticleFios Quantum is NOT ready for Prime Time - getting fed up!!!
I switched to Fios Quantum serveral weeks ago. The first problem I encountered was the skip ahead feature. It would work ok for awhile and then suddenly, instead of skipping ahead, it would go...
View Articlepicture freezes and starts constantly
when watching a show it runs normal for a few mins then stops and starts then stops and starts.. no matter what channel i am watching . it has been going on for a long time and i have been dealing with...
View ArticleP265 remote programming
Looking for guidance on if and how I can program a P265 remote to control multiple devices. The one I have was just controlling the set-top box, a Samsung SmartTV, and a Boston Acoustics sound bar...
View ArticleMulti Room DVR cant be reactivated after quantuam?
In short I had multiroom DVR, I switched to the media server/quantum and quickly switched back to my old equipment (which I was still in possession of).Now that were back using the old equipment,...
View ArticleSetting Favorites - STB not responding
Verizon replaced my HD DVR set-top box. Self installation and set-up went without a hitch. Now I'm trying to re-create my channel favorites but get the message "Set-Top Box - Living Room is not...
View ArticleSEC Network HD not working in Texas
I recently talked to Verizon for almost 2 hours troubleshooting why my SEC network channel was not working. The standard def version (75) worked for me but not the HD (575). After some time, I was...
View ArticleThinking about upgrades to new quantum but..still have eSata
Hi.I'm thinking about upgrading to the new quantum boxes but I curently have about 20 shows on an external eSata that I just setup earlier this year. I know theres no good way to pull off the shows...
View ArticleTiling and Pixelation on On Demand POOR SERVICE COMPLAINT!!!
Over the past few months of having Verizon the On Demand Tiles and Pixelates and audio cuts in and out as well. The online and phone support tells me its my router, boxes, wiring yada yada yada. Then...
View Articleissues with quantum upgrade
I have issues with the remote and the channel line up and it happens on all my tvs the same way since my quantum upgrade. we use the quick forward button and it backs u up almost to the beginning and...
View ArticleConnecting TV to Internet; Syncing my online FIOS account with my FIOS TV...
I would like to connect my TV to my FIOS internet and was wondering what I would need to do that? I'm guessing I will need to connect an Ethernet cable? Additionally, it seems that my FIOS online...
View Articleremote control
I used my old remote to turn on television by mistake. I use the old remote to set the sleeper timer. The remote given to us by verizon won't turn the tv on. I have to turn it on manually. I have...
View ArticlePremium channel pay per view access
To Whom It May Concern: I have premium channels ie HBO. Cinemax. There's a function to relay shows from premium channels. This function is blocked from my set. Can you unlock this function where we...
View ArticleFiOS interactive guide shows only a week in advance - used to be 2 weeks
My guide no longer shows data for more than a week in advance, it used to show 2 full weeks - now the second week simply has no data in the grid. How can I fix this?
View ArticleGreen and/or red plaid screen
Tv screen goes green and freezes the tv. The only way to turn off tv is to unplug it. Is this a tv problem or cable box problem? I've tried different HDMI ports and still happens.
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