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Fios VMS1100 not able to use picture size button on remote.
I upgraded to the new VMS1100 along with two of the client boxes a couple of months ago. The problem I'm having is with the digital channels and I'm sure everyone has this issue with digital channels....
View ArticleTWC HDTV looks to be better than FIOS
I noticed that TWC HDTV picture quality is better that Fios. I remember watching sports event in TWC and the players and ball seems to be much more clearer and pop out of screen to put it midly but...
View Articlelost and stolen list
I entered my phone onto the lost and stolen list back in April and I found it the next day...I didnt think twice to take it off...now I want to sell it and have no clue how to take it off the list. The...
View ArticleSlow Set Top Box Responses New Fios Quantum Box
Just wondering how many out there have experienced slow response times from the remote to the new Quantum settop boxs. Is this a known bug and will there be a patch anytime soon?
View Articlemedia server remote control
I just got a new media server for FIOS Quantum service. After booting up, the various menus appeared to be normal, but when I use the up/down arrow keys to move to a menu item, the highted item moves...
View ArticleDVR For Life seems not to be for life and rough Supervisor
I just had the opportunity of speaking with a great customer service representative who transferred me to a supervisor. Unfortunately, the supervisor didn't have the same courtesy and level of manners...
View ArticleDelete In Home Agent listed Set Top Box
Hello,I had a STB replaced.Using; In Home Agent > TV Home > Get Started with TV > About Set Top Boxes I see the new one in the list and I was able to describe its location. The accuracy of...
View ArticleFIOS TV Channel / Station Frequencies
My TV is only returning the Clear QAM freqenices for my FIOS channels. I need to kow the Channel Number / Station that matches the frequencies. HELP ! IE: Frequency FIOS Ch Station ATSC...
View ArticleHow do you report set top box firmware bugs?
How does one report firmware bugs in the new Quantum set top boxes? There are several probems with the Arris VMS1000 boxes (I have 2 and they both have the same issues so its not an isolated problem.)...
View ArticleTiling on one tv
I have read a lot of the forum's information regarding tiling/sound drop-out. There doesn't seem to be a definitive answer or solution as each case varies. I have a HD STB in my bedroom, which has...
View ArticleVMS1100 very buggy
Hi, I'm experiencing a lot of little problems with the VMS1100 that I got roughly a month ago that is making the overall experience very poor. I'm looking to see if (a) these are common issues to a...
View ArticleNo sound on one channel
For the second time in a couple of months, I am getting no audio on channel 40 only. Any suggestions? The first time it took a couple of weeks for the sound to return. It's been about 6 days so far...
View Articlemy new TiVo Roamio has 6 tuners- verizon support tells me their mcards only...
Hi all-My old 2 tuner Tivo with verizon m-card died this week so i ordered a new tivo. My new TiVo Roamio has 6 tuners- verizon support tells me their mcards only support 2- is this true? I read FCC...
View ArticleRecordings on DVR Expander not displaying
I have 2 FIOS DVR expanders that are connected to my FIOS DVR. The DVR model number QIP 7232 2. The expanders are the approved ones form Western Digital. I connect one of the DVR expanders at a time...
View ArticleAudio
I have the new Quantum (VMS) set box and It seems that my sound coming out of the TV is stuck in Surround Sound. I'm unable to hear the differance when I switch from surround, to stereo, or to mono....
View Articletechnically clueless person received quantum tv equpment with generic...
So FIOS sent the new quantum eqiupment for my tv, and included generic instructions. I have some questions right off the bat: 1. Right now I have 1 DVR, 1 HD digital box, and one box for an old...
View ArticleDVR Functionality on last watched channel
As long as I have had Fios i have noticed that if i'm going back and forth between 2 channels (ONLY) I have the option of using DVR capabilities or rewining as far back as I want (from when i started...
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