Quantcast
Channel: Fios TV Technical Assistance topics
Browsing all 7936 articles
Browse latest View live

Seiki tv code for a p265v3RC remote

Got a 32 inch Seiki TV for Christmas and cannot seem to find the appropriate 3 digit code for my fios remote. Nothing is listed in the manual for Seiki sets, and whenever I do a manual search for a...

View Article


Subscribed Channels Issues

Followed these instructions to see only my subscribed channels:Using your remote use the following steps:Menu -- Settings -- Television -- Last Viewed Guide State -- Enable (as checked)then go to Guide...

View Article


Fios mobile app for iphone

Until recently the fios mobile app was working fine. Now regardless if i am on my own wifi or just on cell service i cannot access my DVR recorded programs, I know you can only delete them but when i...

View Article

Trouble with sound on new DVR only on playing Pandora Widget

I just got another DVR for our bedroom, already have one in Den.  Only on the new DVR do I have the problem of no sound when I try to play songs on Pandora.  The station comes up and all my choices are...

View Article

Merry Christmas - Shipping Fee

I just got a new TV for Christmas. Now I just need to pay Verizon an extra $11.99/month to be able to watch it in my room. I have no problem paying this monthly fee for the rest of my life. But first I...

View Article


Media Manager Replacement ?

Where is the replacement for Media Manager ?

View Article

Cisco CHS 435HDC dropping sound - HDMI

I understand that there is an advanced menu that will allow me to change the audio output settings and fix the sound problems I am having but I cannot seem to find it - sound drops and the only way to...

View Article

Xbox App for TV

Just got an Xbox One and installed the FIOS TV  app.  I'm now debating whether I should get  rid of the cable  box  I used  to have hooked up (and save some money).   Has anyone done this (esp. for an...

View Article


fios mobil app / stb connection

I start the fios app on my samsung, it allows me to watch live tv, then the remote icon fetches the 3 stb's but once I select one there's a warning that it cannot connect to any STB make sure you're...

View Article


Guide to show only what channels I pay for

Someone please tell me FIOS isnt actually worse than comcast!  Ive had this for three days and I already want to tear my hair out with this guide.It doesnt seem to give you the option of showing just...

View Article

Bug with FIOS DVR HD Cable Box - Reboots every time I do this...

If you are watching a recording program and then go into DVR and stop recording and then VERY QUICKLY delete the program (before it has time to stop the recording I guess) then DVR box will immediately...

View Article

Verizon ruined our Holiday

I am writing this note in response to Verizon's unprofessional behavior related to our getting a new HD TV and trying to get Verizon's overpriced service for the HD Set Top box to work with our unit. I...

View Article

Fios App in Accessibility Mode

I've been using the Fios App on my iPad for quite a while. However, tonight when I was watching Live TV, it kept describing what was going on in the shows. I didn't change any settings and don't know...

View Article


RETURNED MY SET TOP BOX HD x3 on Nov 25th 2013 and still received a bill Dec...

I have returned my SET TOP box THREE of them on Nov 25 and still received a bill December 25 to Jan 24. Please assist?

View Article

Turn off / hide spam, pop-up ads that show up constantly on my TV?

Every time we turn on a set-top box or change what we're doing, we get pop-up, spam ads from Verizon that stop us from doing what we were doing, while we search around the remote, go look for glasses...

View Article


My Purchased Movies from On Demand

I purchased a number of movies from Verizon on Demand - i am looking to copy them over to my PC for storage.  Does anyone know how to do this?  

View Article

FIOS On Demand FAILS AGAIN

For the second time in last 6 months any time I try to play something from FIOS on demand the video is pixelated and there is broken audio.  Last night I ran a test a tried to bring up a Game of...

View Article


Only getting 2 channel audio on NBC in Virginia

Watching the NHL Winter Classic on NBC, and I'm only getting audio to my right and left channel, even though the receiver says the signal is a Dolby signal.  Other channels are working properly... not...

View Article

No remote code for new Panasonic TV

Purchased a Panasonic TC-P55ST60 Plasma TV. No TV remote set up codes work. Can you provide the correct code?

View Article

Verizon Media Manager

Is Verizon Media Manager still supported software and where can I find a tutorial on how to use it? 

View Article
Browsing all 7936 articles
Browse latest View live