Quantcast
Channel: Fios TV Technical Assistance topics
Browsing all 7936 articles
Browse latest View live

FIOS mobile remote control feature suddenly stopped working

The remote control feature in the new FIOS Mobile app was working superbly this morning and now it doesn't recognized either of my STBs. Any solutions?Thanks :)

View Article


Sound goes away for 1 to 2 seconds every 5 to 20 minutes

For about 3 years ago the sound did the same thing (disappear for 1 second ever 5 to 20 minutes - a bit random). I just lived with it and did not report the problem and it was like that for about 3/4...

View Article


Xbox One and constant flickering, HDMI pass thru

Hi,I recently received and Xbox one and following the instructions the xbox one has 2 HDMI slots, 1 for the Cable inbut the other goes to the TV. I am getting a constant flickering on the screen when...

View Article

Use of DCT700 on TV with QAM tuner

I just got FIOS tv and wanted to spend as little as possible for a STB.  So I got the Magnavox DCT700 STB.  The box works as advertised in SD.  But I would like to be able to go around the STB to the...

View Article

DVR Storage Reduced Dramatically

Recent updates to my set top box have drastically reduced the storage size of my DVR and the upgrade delete 3/4 of my saved shows.  Why has Verizon chosen to slash storage size by 75% the previous...

View Article


Picture in a picture

Can not access picture in a picture , is it available?

View Article

FiOS TV Plans for Xbox One?

Is the FIOS TV app going to be ready on the new Xbox One system anytime soon? Or will the Xbox's Watch TV feature win?  I miss my FiOS TV App on my new Xbox! Lynn"Swimming one lap at a time" 

View Article

I canceled autopay

Hi, this is Rachelle here.I have a few remarks to make and this is my only way of doing it since you don't allow customers access to e-mail you back and everything has been blocked on my account to...

View Article


Transfer Recordings from Old DVR to New DVR

My DVR quit on me and I recorded quite a  bit of shows. My DVR display 8888 on the box.... Per " Verizon rep "... I can't retrieved my shows and transfer over to the new DVR.  Has anybody had this...

View Article


After Swapping Out DVR Box for Non-DVR Box, Verizon has Overbilled me and...

I am an "original" FIOS customer, having signed up for the service from the moment it came to my neighborhood 5+ years ago.  We initially rented two DVR boxes because the multi-room capability at that...

View Article

Tunable light bulb dimmer interference

Hi all  This is my first post.  This has just stated yesterday when we noticed a poor TV image quality.  I chated with a tech service and found out that there was a TV outage in my area.  But the...

View Article

Question on Pricing

I simply wanted to know how much it would cost every month to subscribe to BBC America HD. I tried looking every where on the website and forums for an answer but none seem to show up. So if anyone...

View Article

dvr wont work

I cant rewind. I cant record. Ive been using it to tape a cpl shows. It never went over 43% full. The last 3 weeks its been acting up. Me n my dad are upset about this. Hiw do we fix it. We unpluged it...

View Article


Question about DVRs

I'm considering moving to FiOS but I have a question about the DVRs.  I have two TVs and would like to have a DVR on each one so each can independently record up to 2 shows.  But I have a question...

View Article

Correct FIOS TV wiring

I just added FIOS TV to my package.  I had the FIOS phone and internet package.  I chose the cheapest STB the Magnavox DCT700 to keep initial cost down.  Everything is working fine.  But when I asked...

View Article


two year contract?

Moved to My Verizon Account (Residential) board for greater exposure

View Article

programming the remote for Insignia TV

The power and volume don't work on the Verizon remote (model VZ265 v2 RC) with code 180, which is provided by Verizon or 0198 or 0490 which are provided by Insignia. This is a new issue since the...

View Article


FIOS remote has a TV INPUT button that does not work with my LG TV

have a new LG 50PN6500 TVthe LG TV remote has INPUT button that shows inputs across screen left to rightand you move to one and press okjust got FIOS and the FIOS remote has a TV INPUT button but it...

View Article

Fios TV Install

I have Fios internet and phone. The router is on the 2nd floor and the phone box is in the basement. I presently have rirect tv. How do I connect my TV's? I assume There is something on the floor...

View Article

IR Extender

What model STB's have a working IR extender port on it that allows IR in? I will be placing the box in a closet and need to put IR extender cable by the TV. I have read that only certain STB's actually...

View Article
Browsing all 7936 articles
Browse latest View live