VCR Doesn't Work Anymore
I had a different cable company the last time I used my VCR. I cannot seem to get it to work with FIOS TV. I've tried everything with the colored wires...configuring them different ways...etc. It...
View ArticlePoint of Entry
Where would I find the Point Of Entry into my home? Would it be by the Verizon box or where the cable enters my home and which one is it? I need to install a Point Of Entry filter for my MoCA network...
View ArticleHere we go again- local HD channel going out going on 3 years now
Was told to call the local manager {edited for privacy}. if the problem happened again and it has been. The email reads as an invalid email address and his voice mail is not accepting calls because it...
View ArticleSTB recieving intereference from other remotes in the house
My set top boxes in the house recently upgraded themselves. Ever since, i'm having a problem where the set top box changes to channel 0 every time another remote is used. for example, the remote for my...
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I don't feel safe replacing this. I don't think the customer service rep...
I just talked to an agent and described a Verizon box in our apartment. We just moved in and this is a utility box in our apartment that we are dealing with. It's in no way connected to my current...
View ArticleSamsung Smart TV FiOS App not working
I have a new Samsung Smart TV with the Verizon FiOS app installed, and its not working. When i attempt to start the app, i get the error "unable to fetch data, please exit the application and...
View ArticleMy FIOS Mobile iPad App plays perfectly, but no airplay?
My FIOS Mobile iPad App plays perfectly, but no airplay?The ipad screen is pretty small so I bought one of those Apple TV boxes ($99) to use Airplay and "Mirror" to a 15 inch monitor. From my iPad the...
View ArticleSystem Freezing
Anyone else tired of HD stations freezing while watching tv or DVR freezing on playback?This Verizon service is HORRIBLE.
View ArticleScreen goes dark with searching in bottom corner
I have 4 set top boxes in my house and recently have been having issues with the one in my bedrooms. The screen goes dark and in the bottom right hand corner it says searching. I have unplugged the...
View ArticleTV screen constantly goes to black for a few seconds
It only happens on one of our TV's, but it's getting pretty annoying. It happens on all different channels and at all different times. It only goes to black for a few seconds and then comes right back...
View ArticleConstant Freezing (Usually on the HD Channels) but on others too.
My main set-top box has been freezing constantly for the last few months. It's happened three times in the last two days now; the latest was just an hour ago. I turn on the TV to find a frozen image...
View ArticleSome Tips for Cablecard Users with HBO
I have been using a cablecard with my Hauppauge DCR-2650 digital tuner and Windows Media Center on my Windows 7 PC for 3 months with no problems on any of the Prime HD channels. I just subscribed to...
View Articletransfer recorded dvr programs
I have saved programs on my dvr that I would like to save onto a thumb drive or to some other device. What are my options? These are programs that cannot be reproduced if lost.Please help.
View ArticleNew FIOS remote replacement policy
On the STB when I click on the Replace FIOS Remote menu I get taken to the first screen indicating that the replacement is only free during the first 90 days warranty and there is a green "Out of...
View Article3 remotes no longer working - is it the old TV
My TV is about 10 - 12 years old (I guess it's a tube TV - it's not a plasma or LCD). My FiOS remotes have worked flawlessly, but now they only work intermittently, or only some remote control...
View ArticlePreparing to switch from using old TV to a newer LCD HDTV
I'm pretty sure the sensors on my old tube TV are no longer working, because none of my FiOS remote devices works well any more. (I replaced batteries, cleaned TV surfaces, tried 3 different FiOS...
View ArticleRemove Multi-room DVR
I have a 4 room multi-dvr and wanted to know what is costs to have 2 rooms with multi-dvr and the other 2 just HD stb's?
View ArticleExtend DVR record time from website or mobile app
Is it possible to extend the DVR recording end time of a scheduled show from the verizon website or mobile app? I cannot figure out how to do it and I cannot figure out why this capability would not...
View ArticlePurchase failed: you are not authorized to purchase pay per view events
I have been receiving this message for quite some time when trying to order PPV events by remote. I'm still getting this error after having been sent a new DVR unit. For a while I was fine with...
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