No data connectivity on HD or SD boxes.
Went through the process of resetting the router and the set top boxes to no avail; no program info or OnDemand. At first lost the data connectivity on both SD boxes last week with the HD box working...
View ArticleLet's Talk New Technologies Made Possible by FiOS
Connected homes. Robotic surgeries from across the world. 3D printing. Join us for a Google+ Hangout on Thurs. Sept. 19 at 1 PM/ET where we’ll be talking about our new web series, The Bandwidth Effect,...
View ArticleHow do I cancel NHL Center Ice Subscription?
If you were signed up for NHL Center ICe last year, they are automatically renewing you for this year unless you opt out. Well I haven't been able to opt out. Does anyone know how to do this? I tried...
View ArticleOn screen TV guide not working
I haven't been able to see the channel guide (that lists the shows and their content) for 4 days. What can I do?
View ArticleESPN Classics blacking out again - why?
Again having issues with ESPN Classic blacking out for no reason. Rebooted STB with no change. I pay for the full package - why is this happening?\In home agent is no help as "next" button never appears
View ArticleSwitching between 2 games and pausing no longer works
I like to switch between 1 football game and the redzone channel. Last year, if i set both channels to record, i could pause one and hit last channel and it would go to the other channel and i would...
View ArticleFios installers cut concrete and never repaired
Hi, We are new to Verizon and had our FIOS service installed about a month ago. When the installation was done a 2ft by 2ft square of concrete was cut out on the side of our house, we were told that...
View ArticleWhite streaks at top of some channels
Hi. For the past couple of months, I've been seeing flashing white streaks at the top of the screen on some channels. I first noticed it on Turner Classic Movies (STILL not available in HD - thanks,...
View ArticleOn Demand playback freezing
For the last month everytime I go to watch a show On Demand no matter what network it freezes a couple of seconds in and most of the time doesn't start playing again. If it does start again it says a...
View ArticleIOS 7 and media manager on iPad
Just upgraded to IOS 7 on my iPads and now they are no longer a registered device. Can't delete all three because I am only allowed to do 2 in a calender year
View ArticleProgram Guide and On Demand not working - help please!
Any help greatly appreciated!! I can watchh TV but the program guide won't fill in and cannot access On Demand. When I reboot the Set Top Box it says "Data connectivity problem" during the boot-up...
View ArticleGlitch on Channel 19 Memorable Entertainment TV
We have had a problem with Channel 19 Memorable Entertainment TV for along time now. Every once in a while there would be a glitch which would affect the picture (totally scrambled for less than a...
View ArticleUpdate for FiOS Mobile App
I'm starting a new thread because the ones from earlier this year are long dead. An update to the FiOS Mobile Android app was just released to the Google Play Store. It corrects the problem with...
View ArticleNo "Recorder Status" available for e-SATA DVR Extender.
I hooked up a WD 1TB storage device. I followed all of the instructions. The device was recognized by the DVR, I accepted it and rebooted the DVR. The FAQ sectrion says to Press "Menu" on the remote...
View ArticleHD question
Is 720 the only HD format for FIOS TV? My TV cvan do 1080 but it doesn't seem to have that on fios
View ArticleNOT TOLD I had Free HBO?????!!!!!
This time I just now (September 21) got an email from Arturo Picicci Director Customer Relationship Marketing that my 3 MONTH free HBO subscription will end 9/30. OK. That's nice BUT...
View ArticleFRUSTRATED: FiOS Mobile app for iPad and live TV on my computer do not...
We recently upgraded our data only service to FiOS TV and Quantum internet. TV service in the house works great. However, attempts to watch live TV (on channels that I subscribe to/pay for) using...
View ArticleOn Demand Free Marathon
Halfway through Les Miserables the screen pixelated. the sound went off and the picture froze. The recommended solution was to unplug the routher for 30 seconds, plug it back in and resume the movie....
View ArticleBullcrap service "ON DEMAND" HD Glitchy and skips.
Tell my why am i paying 200+ dollars a month for a service that doesn't work properly? This has been happening for months, all HD content on demand is twitchy and glitches up. **bleep** whats the...
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