Offer TV in areas where currently only TWC is available
In my apartment complex we are only able to get Time Warner Cable or Dish or Directv services for our TV service. Only half of the residents have the option of switching from TWC to a dish service...
View Articlesound problems with hdmi cable
when I use a hdmi cable between my dvr and my TV I have no sound on the hd channels but I have sound on the non hd channels. I have tried three different hdmi cables. And I still have this problem. I...
View ArticleFailing esata Drive
I've got a western digital esata drive that works fine with the Motorola dvr, but the drive fan is spinning up on its own intermittently and there is also a high pitched whine now and then. I'd like...
View ArticleHD Channels so messed up, can't watch
Most of my Fios HD channels Sifi History, Discover al all so filled with static, hoizonal lines, vertical lines, picture freezing at I can not watch. I go to non HD and all is clear. Been going on for...
View ArticleOffline Team will not call me back
I have only been a Verizon customer for about 9 months now, and I have called Customer Support about once a month for different issues surrounding what plan I signed up for and how I am being billed. I...
View ArticleESPN HD breaking up for box upstairs
At least for the past year now I've had an issue where ESPN HD will break-up for my set top box that is upstairs. I have 3 STB's (one on each level). I haven't noticed the issue with any other box n...
View ArticleMissing Flex View Movies
I have purchased several movies on Flex View and they have begun to disappear! I don't understand why. There doesn't seem to be any reason for it. One of the ones that is missing was purchased months...
View ArticleMovies Purchased For Rent On Flex View Do Not Appear On TV In Library
Hi, I purchased 2 movies to watch on my TV from Flex View and they do not appear in the "My Library" section in the On Demand menu. When I checked my account online they appear as rented and the clock...
View ArticleAl Jazeera America Channel 481, Local NYC Channel WRNN Rise
Moved to FiOS TV Programming board for greater exposure
View ArticleChange in programming
I'd like to know how much money FOX paid you to dump Speed Channel in favor of their crappy Fox Sports Network (Channel 83 in the LA market). I watched Speed Channel all the time, but you boneheads...
View ArticleI am having a problem with requesting new service, I am hoping someone with...
We are in transistion to a new home.Back on 8/9 I registered for service for a temporary residence that I was expecting to be at the time. Unfortunately plans changed at the last minute.I am now in the...
View Articleset box turns off
I leave my tv on for my dogs when I go out but in the last month the set top box turns off by itself. How do I stop it from doing that?
View ArticleProblems with ESPNHD & ESPN2HD
Virtually no HD service on ESPN and ESPN2. Picture breakup or Channel currently no available message. On-line help is worthless and reports no problems. This has been going on for 2+ years.
View ArticleSet Top Box sound problem
Verizon recently exchanged by STB from the HD 6200 to a HD 7100. I am now experiencing a sound drop off when watching TV. When watching a program, the sound will go off and return approx. 2 minutes...
View ArticlePhilips RC1445302 Remote: Can this learn functions?
I was wondering if anyone knows if this is a fully learning remote? Can program buttons to do certain things for TV, DVD, and AUX?
View ArticleTech knocked out my FIOS TV when he replaced fios box for HSI issue.
I am hoping I can get some assistance from this forum.I recently called for an HSI issue, dropping signal/low signal. I had a tech visit on 8/22, the tech arrived ontime, but did not have the equipment...
View ArticleHDMI input to Motorola 7216 HD DVR
I have a Motorola 7216 HD DVR connected to Verizon FIOS. I want to connect my laptop which has an HDMI output. Can I connect my laptop's HDMI output to my DVR as an alternate program source? My TV...
View ArticleSet top boxes turning off
In the past week or two my set top boxes automatically shut off. I have heard that this is possibly due to a software push. Is there anything I can do to stop this? I have performed an Auto Correct of...
View ArticleOn-screen caller ID; diagnostics OK but still no popup on call
Enabled caller ID on DVR/stb several days ago;checked for availability — OKenabled on DVR & STBwaited 2 full business days When still no on-screen display after waiting, ran diagnostic; the diag...
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