Unable to stream subscribed channels online
We just moved and transfered our service. Now, we can't stream standard or premium content online. 1) We get a message saying we need to subscribe or that we aren't subscribed. or2) The site craps out...
View ArticleComedy Central 690/190
Channel 690/190 are tiling and pixating and I don't know why. It seems all the other channels are fine and my cable connections are fine too. Any tips or reasons why?
View ArticleI changed the fios channel from 3 to 4 I CAN NOT OPEN ANYTHING OR RETURN TO MENU
I changed the fios channel from 3 to 4 I CAN NOT OPEN ANYTHING OR RETURN TO MENU. HOW can I change my SET UP BOX BACK TO CHANNEL 3 I CAN NOT ACCESS THE MENU TO CHANGE SETTINGS, NOTHING APPEARS.
View ArticleAdvertisements interrupting NBC show Elementary
During tonights episode of Elementary on NBC, the screen reduced in size and local sponsor ads appeared on the right hand side of the screen. What is this all about? How and why does this occur?
View Articlecustomer servoce
My on-demand when down on Thursday night at 7pm. I called zerizon and after talking to the computer was put on hold for 90 minutes until I hung up. i tried again Friday night and was on hold for 2...
View Articleno on-demand and router issues
I lost power in my house for 1 minute last week when I was watching TV and now my main TV does not work. This is the TV that the router is connected to. I can watch all the other TV's in the house and...
View ArticleFios Mobile app for Windows 10??
Does Verizon have any plans to release the Fios mobile app for Windows 10? I just bought a Surface Pro 4 and would love to be able to use the Fios mobile app on it. I have tried using Android...
View ArticleFraudulent charges on my account
I just recently checked my Verizon bill and saw that someone had purchased $186 extra worth of porn on my account, so far I have contacted tech support several times and they have refused to do...
View ArticleNeed a remote control
Anyone know how I can get a remote control without having to sit on the phone for an hour waiting for support? Verizon never sent me one with my cable box. I wasted 30 minutes on the site looking for...
View ArticleQuantum Modem and Router
Is it possible to use the Quantum modem and then use a separate router for my wifi through the house. I have issues with the wifi signal from Quantum getting to parts of my house. So I was thinking...
View ArticleVerizon Continues To Say That I Never Had An Account, I cant get tech suppt...
I had internet and tv service up until Saturday, when I lost the internet. Can still watch TV on one box, but can not get tech support because they say I don't have any history of Verizon services even...
View ArticleFios TV is trimming off part of my screen display
I have Verizon Fios Internet & TV Bundle and live in Maryland. When I watch any channel I frequently see part of the image cut off on the right or left size. As you might guess – this is very...
View ArticleEF01 Error
I get EF01 errors at intermittent times. I have tried replacing hdmi cables, using different hdmi port on tv and resetting the cable box. I do not have this issue with any other device that is...
View ArticleDVR Backup
Is it possible to backup your dvr content using a external hard drive for example. I know a hard drive can be utilized as storage what I am asking is can the content that is already on the DVR be...
View ArticleRemote/set top problems.When I use remote to turn on TV a message comes up...
When I use remote to turn on TV a screen message appears the says. Use menu button or turn off Tv to get TV to turn on. Sometimes this worke buy I am tired of thispractice. Do I need a new remote?
View ArticleTV
I disconnected my TV to install another TV. But I decided to keep the old TV. When I hooked up the old TV again I don't get HD.
View ArticlePrograms freeze and skip regularly
My Fios TV freezes for a second or two about every five minutes, no matter what I'm watching. It seems pretty consistent. It makes it difficult to enjoy TV. It's especially annoying when the skip...
View ArticleFacebook & Twitter Widgets on Verizon FiOS TV
I can't seem to find the Facebook or Twitter widget on my FiOS set top box. Did Verizon remove them? If so, when?
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