I lost power in my house for 1 minute last week when I was watching TV and now my main TV does not work. This is the TV that the router is connected to. I can watch all the other TV's in the house and use the DVR but on-demand does not work on any TV. The internet and phone work OK. I have re-booted the router and TV boxes 20 times but I keep getting the same message on the TV screen with a picture that said to check the cable connects to the box. It said that there is no network connection and to check the cables. I have been calling Verizon for the past 4 days and have spent over 8 hours on hold but I can’t get to talk to a live agent. Any help would be great.
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