is there a way to tell why a program didn't record
i've had a few different dvr's through various services and they've all let me see why a program didn't record, or at least show me what programs were missed. I don't see either of those with fios....
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Can anyone at Verizon help me interpret what this means
About a week ago I had a problem with the ability of scheduling recordings from the web as well as web view of existing recordings. This was resolved by replacing the router - see...
View ArticleAll around bad service
I finally managed to get fios mobile working... After more than a week. Problem is that as soon as that happened, my cable service went out. More than 2 days, now. In November, it'll be 3 years...
View ArticleWant to cancel upgrade
I recently ordered an upgrade from my multi-room dvr to the fios quantum DVR. What I recieved today was a refurbished DVR that looks older and dirtier than the five year old multi-room DVR I have had...
View Article2 MONTHS AND STILL A TECHNITION HASNT SHOWED UP
i have been resheduling every week and they keep assuring me they will be there tomorrow and a technition never calls and never shows and everyone acts like they are so shocked. i need some answers why...
View ArticleThe set top boxes feel like technology from the 90's.
Pop up messages on my TV are infuriating. Stop it. Forcing me to click through spam just to change the channel is pure evil. Why are the menus so idiotic? One of the titles is "Free and Premium". Isn't...
View ArticleFix your slow, poorly designed DVRs!
Yes, I've reset my router and set top boxes numerous times and in various sequences. I've also called support on multiple occasions. I do NOT live in a rural community or in an apartment complex....
View ArticleFIOS speed
I am in the 50/50 Mbps plan. My download speed is 11.89 Mbps. The Network Diagnostic Test says "This connection is sender limited 90.60% of the time" Is Verizon the "sender"?
View ArticleRecent MRDVR Software Update Killed INFO key
My MRDVR was recently updated to:Release: 1.9.9Build Number: 21.25Data Object Ver No: 31.25Platform ID: QIP-7232 P2 Now, pressing the INFO key while watching a program only displays minimal...
View ArticleCH + - button subscribed live channels only
question is simple when hit ch + - button i want to see subscribed channel only i search forums for hours all i can found is yes you can remove unsubcribed channel from guide and its is useles for me i...
View ArticleWatching DVR content offline
I have read in several different sources that the latest firmware update for FIOS Quantum will allow FIOS customers to watch their recorded DVR content offline on mobile devices such as an Ipad....
View ArticleTv not live?
since yesterday, my tv seems to be on an hour delay. I notice it when the news should be on and the previous show is. Then I realize it's not live and I have to switch to live tv. Anyone know how to...
View ArticleSyfy channel went wonky early this morning
Did anyone else notice this, or was it just me? I was taping 12 Monkeys from 1-2 am (Tuesday, June 28), and it got part way through and then the picture went crazy and eventually just gray screen. Was...
View ArticleVOD Bookmarks Disappear
I have two FIOS cable boxes. The VOD bookmarks on one disappeared and I can no longer add bookmarks. Trying to determine the extent of the problem, I checked VOD via the other box and there are no...
View ArticlefIOS App
I can use the fios app on a ipad3 but not the ipad air2 why not ??? any ideea on how to correct, thanks in advance Bill
View ArticleWhere's my VOD?
Came home to binge Game of Thrones on HBO On Demand. Get messages that my VOD is unavailable, try later. I call tech support and the automated system reboots the whole house and can't fix. Wait 40...
View ArticleANGRY, FRUSTRATED FROM CORRUPTED ACTIONS BY VERIZON
I just got an offer from Verizon regarding my Rewards points!! to "enjoy" my gift!! what gift are you talking about? the gift of anger, frustration, sorry that there people like you that purposely or...
View ArticleSet Top Box Option
I go to settings but I can't find the set top box option I'm I going crazy?
View ArticleRemote functionality
it makes no difference how many times I push the info button.. I can get future shows from the option button but that is not what I want. Also I can no longer purchase on demand.. I can browse through...
View ArticleDVR plays hide and seek--just in one room.
I have a DVR and three set-top boxes. One is in the room behind the one with the DVR, the others are farther away. Recently, the farthest STB, in the kitchen, has intermittently failed to find the...
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