Quantum TV MOCA Rate
If any FIOS tech is looking, I am wondering what the MOCA rates for both TX and RX should be on a Quantum setup? One poster said to check that if you were having problems with lag time and his is...
View ArticleI looseFIOS service (phone, Internet, tv) after it rains hard
i loose FIOS service (phone, Internet, tv) after it rains hard. Each time a technician then has to come, I have to take time off from work and am without service for days. Verizon told me they fixed...
View ArticleExtend Time Recording Idea
OK, I give up trying to find the "idea exchange" so I'm using this forum to suggest an enhancement. Clicking RECORD button while watching a program twice revelas the "Series" options as well as the...
View ArticleLast night our FIOS Ondemand and Guide went out on both of our TV
Last night our FIOS Ondemand and Guide went out on both of our TVs. I have reset the box and we are able to watch TV, but it says "No Network Connection. Which is odd since I have Verizon Fios Internet...
View ArticleVMS1100 is a media server, correct? On my network, correct?
Why can I not map a drive say to a NAS & play movies or videos I've ripped for storage on the TV in my living room where the VMS1100 is connected? What I do know: 1. the VMS1100 is a media server...
View ArticleSkipping ahead in Video On Demand
I just switched to Quantum and find that I can no longer skip ahead while using VOD. Prior to my new service there were 8-10 minutes chapters that I could skip ahead to while using VOD. The service...
View ArticleTERRIBLE CUSTOMER SERVICE
I've been trying to cancel my phone and TV line and just keep the internet with you guys for over a month. Now I am thinking about canceling my service with you guys. One of therepresentative said...
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linking up Ultraviolet account - Verizon's directions are a dead end
Tried following Verizon's directions to link up my Ultraviolet and FiOS accounts.Says to go to the My Services page and In the UltraViolet™ Library section, link or unlink your UltraViolet™ Library....
View ArticleVERIZON STOP PLAYING GAMES!
I've had Showtime included in my bundle for the past 3 years. I was able to watch it last week and today I was unable to watch it. I missed Homeland yesterday and was planning to watch it tonight. I...
View ArticleMenu icons not showing up
For some reason, on all my boxes, the icon next to "FiOS TV Home Screen" isn't showing up, it's just a square that says "Ima" in it. Is it like that for anyone else?
View Article"Once your Fios installation completes..."
I completed a self install about a month ago; however, when I try to use the FiOS Mobile app on my iPad - it will give me the following error: "Once you FiOS installation completes, you will be able...
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My Verizon Experience
I had COX cable for fourteen years with little or no problem. Then ordered FIOS. The installer came out and installed my box in the basement. Little did I know he placed it directly on my gas...
View ArticleVerizon Repair Service.
TV service went out on me on Friday. I called and the guy bascially rushed me off the phone. I told him I need it repaired by Sunday at 1pm. He told me sure it'll get done....but scheduled me an all...
View ArticleDVR not recording a series show
I have several shows set up to record weekly. Lately some shows do not record when programed. They don't appear in the scheduled shows either. I can record the show if i locate the show on the guide...
View ArticleUsing a splitter into the DVR hub with Fios Quantum.
I am trying to use a splitter into my DVR hub. When I did I got my tv picture just fine on both boxes however none of my other boxes could find the DVR in the one room. Is this a symptom of using a...
View ArticleDeleted program still listed on DVR > CHS 435HDC
Often when I delete a recorded program from my CHS 435HDC, the program remains listed. It HAS in fact been deleted (the capacity indicator decreases) but the program itself is still listed which is...
View ArticleAny way to have a chronological view of recorded programs WITHOUT ANY...
Is there a way to see a FLAT chronological listing of recorded shows? Flat as in w/o any folders? No grouping at ALL...just recorded programs in chronological order... Thanks
View ArticleHELP!!!!!!!!!!
Can someone tell me how to get a direct answer from support------Chat reps ignore my question and answer one I did not ask. Spent one hour trying to find out why I got stiffed on a service appointment...
View ArticlePicture Freezing
I upgraded to the quantum service about 30 days ago and have experience nothing but problems. Just after I turn the TV on my picture freezes on certain channels. I called for service to come out and...
View ArticlePittsburgh -- Acquiring Cablecards for Tivo
I'm about to get installed in a few days. Now, I'm a bit disappointed that verizon would not allow me to order Cablecards for my Tivos for my initial install, but I know in Pittsburgh there is a...
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