FiOS Quantum - make content graphics optional
Modify content graphicsI'd like to have the graphics that appear in the guide and as "suggestions" removed - or made optional. My observations lead me to believe they are a large contributor to the...
View ArticleFiOS Quantum DVR Paging problem
The VMS DVR listing of recordings does not respond correctly to "page forward" / "page back".There are 8 slots for reording listings. The first page has the topmost slot empty, followed by 7...
View ArticleFiOS Quantum DVR recording list is wrong after DELETE
I have FiOS Quantum with a VMS1100.Software is APR-2.0, Build 04.27, UI Version 04.27, Middleware Version 04.27, Firmware Version KA15.09.16.07Alder.492205.After deleting a recording the display of...
View ArticleFIOS DVR box is ridiculously slow
Anyone know a way to speed up the DVR box. It takes forever to get it to respond to anything. I've been trying to delete one program for 3 minutes now. This thing is the worst DVR box I have ever had....
View ArticleWhere is SUPPORT when you need them?
After spending a lot of time going round and round with the automated message system (which does not recognize my problem or even offer an option that might help), I finally give up and say "AGENT."...
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Need Remote Control Manual
I'd like to identify this remote control so that I can program it for my Samsung TV and Sony sound bar.I thought it was the Atlas OCAP 5 but it's only got 4 device buttons and NO setup button. Verizon...
View Articlecan't play recorded program from another set top box
I can't play any recorded program from another set top box. I am able to see alll programs but it won't play. It used to work fine. Tried to reboot the box and it didn't help. Another issue is...
View ArticleFiOS Mobile App not showing new channels
Yesterday i upgraded to FiOS Quantum TV and moved from the Prime TV Pack to the Extreme package. On the FiOS Mobile app it is not allowing me to stresm the channels i am now paying for. I hope it will...
View ArticleFios ONT VID light is red and no TV signal yet internet works?
I have Fios and the outside ONT has a red VID light indicating "low optical signal level". I get no TV signal but my internet, which is carried over the same optical fiber, is perfect. How can i have...
View ArticleMulit-Room DVR
For 2 -years I had multi-room DVR service - worked fine. Suddenly, it has stopped working. Note - no changes in confirguration. I have gone through several long calls with VZ Tech Support -...
View ArticleRecurring Reminders
There are several shows that come on weekly that I would like to be reminded about. Please upgrade the software for recurring reminders!
View ArticleDVR, Live TV, and Number of Channels
Hello - New verizon customer and just have a question regarding live TV and the DVR service. I have two boxes and multi-room DVR capability. My main DVR box is in my living room, and whenever I have...
View ArticleFiOS Mobile App Error - iPad - On Demand - Error Code: 307
Sending out a cry for help/recommendations. I have seen a few comments out there for this issue with no resolution. I believe there are many more users not reporting this yet, but as they find the...
View ArticlePixelating
I have had Fios Quantum TV for about a week and I have noticed occasional pixelation on certain channels. It's not the worst but it seems to be more than I had with Comcast. I did the self installation...
View ArticleMultiple tech visits
I have been having picture issues since July (pixelization) and have had 4 different tech visits and each time a new tech arrives he has no idea what the last tech(s) did to try and solve the problem....
View Article"Settings" Recommendation
I would like to make the following recommendation:In "Menu" under "Settings" please provide the option to turn the picture icons on or off.Thanks.
View Article"Search for Show" capability
I live in the 23320 zip code area (Norfolk VA area) and a Verizon technician came by on Aug. 24 to install the new VMS1100 DVR and Quantum FiOS service per my new 2-year renewal agreement with Verizon....
View ArticleWatch FIOS on Computer seems stuck
I have bookmarked a bunch of episodes of Black Sails so that I can watch them on my computer. However, when I click on the "Watch Now" button the "Checking Terms of service" dialog box pops up and...
View Articleshows I was recording were divided in to multiple 9 minute segments
I went away for 1 week and when I came back a lot of my shows were unwatchable due to the fact that they were split into multiple segments of 9 minutes a piece. an hour show was split into more then...
View ArticleVolume Control
I recently switched to Quantum and I'm trying to use headphones. With the old fios I could control the volume on the DVR but with Quantum when I turn down the volume it does not change until I hit 0...
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