Quantcast
Channel: Fios TV Technical Assistance topics
Browsing all 7936 articles
Browse latest View live

on demand

all of my on demand selections have static bars showing intermitantly?

View Article


Missing splitters after the installation

Hi all.  I had a new FiOS installation (Internet and TV) last week.  I wasn't at home due to work but my wife was present.  Everything went great except I just discovered I'm missing a high quality...

View Article


Connecting FIOS DVR to DVD Recorder

There are lots of messages here on the topic above, but I have a nagging questions:1) I have my Verizon STB connected ot the TV through an HDMI cable. Why is it that I cannot *directly* connect thetv...

View Article

Programs freeze then restart

I have the Quantum system you just did an upgrade to the guides and other things, I have 4 boxes, Some programs freeze for a second then restart a few seconds behind, also when I rewind a live program...

View Article

Picture but no sound - Arris VMS1100 to Onkyo Receiver to LG HDTV

I switched to FiOS a couple weeks ago due to being extremely happy with the service at my previous residence. After the first couple days the volume on my Family room TV seems to be extremely glitchy....

View Article


Watching Local Channels on an iPad

I'm in the market for an iPad to watch TV at home.  Will I be able to see local channels?  I live in Pittsburgh so I am looking at viewing KDKA, WTAE and WPXI.

View Article

New FIOS software is the full of issues

First let me state that I have been with Fios since it first became available in our neighborhood.  I made the switch from threee DVRs to the nw Quantum service.  Since upgrading to the new servers,...

View Article

TV picture Pauses for a split second

Every 30 seconds or so my TV pictiure pauses for a very brief 1/2 second. Anyone seeing this?

View Article


TV Picture repeating/pausing

In the last few days I noticed my picture repeats the last second or pauses for a second.  I also noticed when it happens, the channel appears on the box as if it was just changed.  It's happening...

View Article


Remote Shortcut

Anybody know a way to fast forward or rewind the DVR in increments? When I had Cox Cable I could jump ahead or go back in 15 min. increments. Thanks

View Article

Quantum update has us ready to dump Verizon altogether.

In addition to the already mentioned freezing issues, has anyone else had multiple issues with the Quantum STB just self-resetting at random times? This has caused the loss of multiple DVR episodes,...

View Article

DVR manager

My online and phone app DVR manager used to work. It has cut out on me a few times. But Verizon did something on their end to reset it. This last time, I was on the phone with customer support and then...

View Article

More then 2 favorite categories?

I just upgraded to Quantum, is there a way to create more favorite categories then 2?  I like to create one for my movie channels, one for news, one for History type channels and another for local...

View Article


transfering DVR recordings

I just got my new FIOS Media Server, so how can I transfer my recordings from the old Verizon DVR to the new box ?Thank you.

View Article

Service is HORRIBLE!!!!!

40 mins on hold. Said it would be 9 to 18. Tried last night same story. Tried on line and automated fix but still pixels for over 12 hours. Hope I get a refund. Deserve more listening to this mind...

View Article


Need to fix Caller ID daily

 My Caller ID started to flake out several months ago.   Seemed to be around same time I had to replace my broken -DVR/Cable box; but that may or may not be true.       I would go through the self...

View Article

Equpment turn in

I have three set top boxes, and need to return two of them as I only need one.  But where can I turn them in?  I live in Poquoson

View Article


What DVR should I buy to work with FIOS TV?

My non-– Verizon DVR is broken and the repairman cannot find parts for it. I would prefer not to rent one from Verizon. What brand and model should I buy that will be compatible with FIOS?

View Article

Verizon is synonymous with incompetent

I ordered a multi room DVR service and my non DVR Set Top Box does not show my recordings. This is my second attempt to resolve the issue, but apparently Verizon is synonymous with incompetent. The...

View Article

Seiki 4k TV Remote Codes?

has anyone had any luck with Seiki remote codes? I have tried a bunch that i've found online and they will control the TV fine but everytime i push a button the remote, it will either turn the volume...

View Article
Browsing all 7936 articles
Browse latest View live