Hi all. I had a new FiOS installation (Internet and TV) last week. I wasn't at home due to work but my wife was present. Everything went great except I just discovered I'm missing a high quality 1-to-2 way splitter ($12) and a Motorola 1-to-4 way signal amplifier (costs about $60) from my wiring closet. I used them when I had Comcast's service, I paid for them, they are not the property of Verizon. The technican put in a 1-to-6 way splitter in their place instead. I called him using the business card he left behind and of course was greeted by a voicemail recording following no rings. I proceeded to leave voicemails for the technician and his local manager via phone and an email but received no feedback from both of them yet. I contacted Verizon support chat but got bounced between technical support and billing, none appeared to be helpful. Have you been in the similiar situation, if so what did you to get their attention? Thanks.
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